East Syracuse Chevrolet

Great Customer Service! I recently bought a pre-owned vehicle from East Syracuse Chevrolet and had a great experience!! Everyone I interacted with was kind and demonstrated f I recently bought a pre-owned vehicle from East Syracuse Chevrolet and had a great experience!! Everyone I interacted with was kind and demonstrated fantastic customer service. I will be sending everyone I know to East Syracuse Chevy!! More

Fast and kind I had my oil changed and tires rotated and the girl who helped me was super nice! Thank you for servicing my vehicle ready so efficiently. I had my oil changed and tires rotated and the girl who helped me was super nice! Thank you for servicing my vehicle ready so efficiently. More

it was a very professional and friendly. me on and told me to shut the engine off. Low oil. Five times in less than 24 hours the car cut off while I was driving. Twice on rt. 81 and rt 690. A me on and told me to shut the engine off. Low oil. Five times in less than 24 hours the car cut off while I was driving. Twice on rt. 81 and rt 690. Almost causing an accident. More

Unprofessional So I financed my vehicle with East Syracuse Chevrolet and thought I would get some sort of customer loyalty discount, I did not. I needed a few things So I financed my vehicle with East Syracuse Chevrolet and thought I would get some sort of customer loyalty discount, I did not. I needed a few things taken care of with my vehicle. I was told after I dropped it off that I would get a call later on that day to receive information on condition and how long it would take. I dropped my vehicle off at 1:30pm and did NOT get a call back, I left a message and still no reply. Paul lost my information and called the wrong number (unprofessional and unorganized). It wasn't until the next day I finally got a status, I had to speak with someone else to get a hold of Paul and that was a headache in itself. I would NOT suggest servicing your vehicle here, they do NOT have my trust. More

Does not stand behind product I bought a brand new 2016 Chevy dump truck from Tom Shellcross at East Syracuse Chevrolet, and they have not stood behind it at All! John Sloan and Bu I bought a brand new 2016 Chevy dump truck from Tom Shellcross at East Syracuse Chevrolet, and they have not stood behind it at All! John Sloan and Buzz Barr do anything they can to avoid doing warranty work on it and then charge diagnostic fees after leading me to believe that everything was under warranty. They do not stand behind their product at all! If you want good service go anywhere else , I've never had a dealership treat me so poorly! More

My Body Shop Experience Although my corvette repair was not done as fast as I wanted, I was so pleasantly surprised yesterday that the repairs were done, the cost was so reas Although my corvette repair was not done as fast as I wanted, I was so pleasantly surprised yesterday that the repairs were done, the cost was so reasonable , and they vacuumed the carpets, cleaned the inside of the windows and washed the outside. I am so pleased with the service I received from Kenny and would like to thank the fellas that did the stuff I just described. I"m very pleased with the adjustment made to the passenger door. Thank youall again! More

Best car buying experience ever. My salesman BRYAN was great work with, I leased a 2016 traverse LTZ, which is what I told him I wanted, I also told him where I wanted to be with the My salesman BRYAN was great work with, I leased a 2016 traverse LTZ, which is what I told him I wanted, I also told him where I wanted to be with the payment, he took the time to show advantages and disadvantages between leasing and buying. When the payment got a little higher than I wanted, he didn't try to downgrade the vehicle, instead he downgraded the price. And my wife absolutely loves the traverse. More

great new car the salesman and staff at East Syracuse were very friendly and helpful. I would definitely recommend them.I purchased my last Equinox from them and w the salesman and staff at East Syracuse were very friendly and helpful. I would definitely recommend them.I purchased my last Equinox from them and was very happy. More

Great experience My salesman knew that my lease was all most up. I have wanted an all wheel drive vehicle however, most SUV's are much too big.To my surprise I saw a My salesman knew that my lease was all most up. I have wanted an all wheel drive vehicle however, most SUV's are much too big.To my surprise I saw a small SUV on the lot. It was the Trax. I tried it and loved it. I was up high and best of all it was all wheel drive. I am now driving a Trax (RED). All though I am just leasing the Trax I hope they keep it in their line up. This was I can lease another one when my current lease is up. More

Great dealership Mike is a great salesman. He was helpful, patient, respectful and knowleable. My experience was great. I recommend this dealership to everyone. Thank Mike is a great salesman. He was helpful, patient, respectful and knowleable. My experience was great. I recommend this dealership to everyone. Thank you Mike. More