East Hills Subaru of Sayville
Sayville, NY
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
Quality dealership Thus is our second time purchasing a car from Donaldson's. They're the best! They're very professional. I love that Sunday's are family days. Thus is our second time purchasing a car from Donaldson's. They're the best! They're very professional. I love that Sunday's are family days. More
Live up to their reputation My initial contact with Donaldsons was through the internet. They participate in the TrueCar pricing program with Consumer Reports. Out of the 3 deale My initial contact with Donaldsons was through the internet. They participate in the TrueCar pricing program with Consumer Reports. Out of the 3 dealerships CR was recommending, I chose Donaldsons because of their reputation. Shane Oliver was very helpful explaining how TrueCar worked, and how the dealership could locate just the right car for me. Greg Giordano did a great job of getting me the vehicle I wanted, the right financing and delivering the car in a timely fashion. Greg even went so far as to arrange a ride for my wife and myself from our home over 40 miles away to the dealership the day he delivered the car to us. I hope to find the same level of satisfaction in the future with the reputable Donaldsons Subaru service department. More
Excellent sales experience Sales experience friendly and low pressure. I had plenty of time to examine the car, and my brother and I were able to take a thorough test drive. A Sales experience friendly and low pressure. I had plenty of time to examine the car, and my brother and I were able to take a thorough test drive. After purchase, paperwork was easy, and sales person thoroughly explained all features of my new car. Very happy with the entire experience! More
Great customer service John S. was knowledgeable, professional, and patient while we searched for our new car. We had a great experience buying our car and would highly reco John S. was knowledgeable, professional, and patient while we searched for our new car. We had a great experience buying our car and would highly recommend this dealership. Everything from start to finish was efficient and low stress- from test driving multiple cars, to discussing package options, to filling out required paperwork, to leaving the lot in our new car! Thanks John and Robert for all your hard work! More
great experience I had a great experience got my new car in record time! The staff was great, clean place and the price was right. I will come back for business! I had a great experience got my new car in record time! The staff was great, clean place and the price was right. I will come back for business! More
A Pleasure This was the best experience I have ever had leasing or buying a car. Dave was a pleasure I was in & out in an hour. Then when I picked up my brand ne This was the best experience I have ever had leasing or buying a car. Dave was a pleasure I was in & out in an hour. Then when I picked up my brand new car they explained & showed me hands on how everything worked. I will never go anywhere else again! I never knew that it could actually be fun getting a new car!! More
Recent Purchase Damon was easy to work with and took my concerns into account. I did not feel pressured which is often my experience when purchasing a vehicle. When Damon was easy to work with and took my concerns into account. I did not feel pressured which is often my experience when purchasing a vehicle. When I came back to pick up my car, Shane helped me to set up the technology systems in my car and go over various functions. He was very thorough and patient with me and my questions. I feel like the staff at Donaldson's understand that customer service is a high priority. More
Painless Purchase My purchase of a 2016 Subaru Outback at Donaldson Subaru was the easiest car purchase I can remember. The salesperson, Greg Giordano, was extremely s My purchase of a 2016 Subaru Outback at Donaldson Subaru was the easiest car purchase I can remember. The salesperson, Greg Giordano, was extremely straightforward and fair. His knowledge of the vehicle was complete and we came to a purchase configuration and price as fast as I can remember for any new vehicle I've purchased over the last 40 years. Greg followed-up over the 9 week waiting period for vehicle delivery keeping me advised of the car's status. Delivery and receipt of the car was seamless and quick. Every aspect that could possibly be a concern was covered. Also, Robert, the business manager, was precise and very knowledgeable and completed the paperwork for vehicle purchase in a matter of minutes. Naturally, the Subaru Outback, from my perspective, was a highly desirable vehicle from the start. The fact that I was not held hostage over this was definitely a delight. More
First Time Subaru Buyer I purchased a new Subaru Legacy a few weeks ago. The experience was excellent from start to finish. My salesperson was knowledgeable and personable, I purchased a new Subaru Legacy a few weeks ago. The experience was excellent from start to finish. My salesperson was knowledgeable and personable, and everyone in Finance was pleasant and efficient. I highly recommend this dealership to anyone interested in purchasing a vehicle. More
I bought a Subaru Forestar Excellent service from Mr. James Pitney. Gave me all the information I was looking for and got me a great vehicle for the right price. Excellent service from Mr. James Pitney. Gave me all the information I was looking for and got me a great vehicle for the right price. More