
East Hills Subaru of Sayville
Sayville, NY
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Professional, efficient, knowledgeable I have bought, leased and rented cars on occasion. My experience at Donaldson's Subaru was above average. The sales representative I dealt with, Hol I have bought, leased and rented cars on occasion. My experience at Donaldson's Subaru was above average. The sales representative I dealt with, Holly Clark, listened to what I was looking for and matched me with a car, the Impreza, which I couldn't be happier with! The entire process from when I first walked in the door, until I left with my new car, took less than a week. Most of all, I feel confident, that when my car requires service or a question arises, I have someone to talk to. I wouldn't hesitate to recommend Donaldson's to my family and friends! More
Fantastic purchase experience My wife and I just purchased an Outback, and it was easily one of the smoothest car buying experiences we have had. From the start it is clear they k My wife and I just purchased an Outback, and it was easily one of the smoothest car buying experiences we have had. From the start it is clear they know that buyers have access to all the pricing info, and that good customer service and people skills are what will separate them from other dealerships. Our salesman was Mike Chiofalo. He was very friendly and informative. Our interaction was more about Michael providing us information to make a good decision, not just trying to make a sale, and this a huge distinction. This car was for my wife, he focused his attention on specifically what she was looking for in a vehicle. She knew she wanted a Subaru for the safety and reputation, but wasn't sure of the model; at just under 5' tall, comfort behind the wheel can be a challenge. She test drove two models, then test drove two engine types until she settled on what she wanted. Through this, Michael patiently answered all questions, never rushing us, really making sure that the car we chose would be the best fit for my wife. We settled on the Outback, chose the trim level, selected a color and worked out the pricing. As I said, we came in with info, knew what a fair deal was, and they exceeded our expectations. At one point we met Steven Fulco, the sales manager, who seemed only to be interested in making sure we were comfortable with the process and how we were being taken care of. From start to delivery, they were great to work with. I can't recommend them enough. More
I love my new 2018 Subaru Crosstrek! Holly Clark was wonderf Holly Clark was very professional and patient with me getting things ready to take possession of my new 2018 Subaru Crosstrek. She also helped with th Holly Clark was very professional and patient with me getting things ready to take possession of my new 2018 Subaru Crosstrek. She also helped with the transition of transferring ownership of my Nissan Rogue to my son. What a car!!!!! What an improved difference from my Nissan Rogue. The Crosstrek handles the road nicer, it is very quiet and all the gadges that I now have are great! More
2018 Outback Dave Clark made our experience easy and comfortable. We feel we have made a good decision and Dave's kind patience and professionalism helped with tha Dave Clark made our experience easy and comfortable. We feel we have made a good decision and Dave's kind patience and professionalism helped with that. More
Friendly and helpful. The staff at Donaldsons was very friendly and helpful from the moment I walked in to the pick up of my new car. They didn't pressure you at all and o The staff at Donaldsons was very friendly and helpful from the moment I walked in to the pick up of my new car. They didn't pressure you at all and offered to let you test drive any car you wanted. My salesman, Zaak Fox, was wonderful. He was as excited as I was the day I picked my car up. He took the time to show me all the new electronics and even programmed my phone for me. The entire experience was great. More
no nonsense experience. everything was in writing. i visited the dealership for the first time and i must say they were very professional and all communications were in writing and the delivery of my n i visited the dealership for the first time and i must say they were very professional and all communications were in writing and the delivery of my new car was on time and the sales person was very thorough explaining the features of the automobile. More
Easiest car purchase I've ever had! I wish I had come into Donaldson's Subaru years ago! David made the buying process easy.....no pressure, really knew the Subaru product, and was very I wish I had come into Donaldson's Subaru years ago! David made the buying process easy.....no pressure, really knew the Subaru product, and was very responsive. I highly recommend him if you are in the market for a Subaru. More
Helpful, no-pressure dealership Our second purchase from Donaldsons. Dave Clark is very knowledgeable, helpful and easy going. He takes the time to answer all questions with no p Our second purchase from Donaldsons. Dave Clark is very knowledgeable, helpful and easy going. He takes the time to answer all questions with no pressure. We would recommend Dave and Donaldsons to anyone considering buying a new Subaru. More
This was the most pleasant experience buying a car. From the first step into the dealership, they were not pushy at all, but were friendly and extremely helpful. There was no pressure to give my name an From the first step into the dealership, they were not pushy at all, but were friendly and extremely helpful. There was no pressure to give my name and personal information, but the salesperson gave me all the information that I asked for. When I returned a few days later, again I was greeted and my questions were answered. I did go back and purchased the car. What an wonderful experience! Thank you Holly!! More
Our best car buying experience ever We have always purchased vehicles and this was the first stress-free purchase. I stopped by to ask some financing questions and met Holly Clark. She w We have always purchased vehicles and this was the first stress-free purchase. I stopped by to ask some financing questions and met Holly Clark. She was pleasant, knowledgable and extremely helpful. I returned to Donaldson's at a later Date after doing my pricing research and shopping at other dealers. We sat down and talked with Holly about the vehicle we wanted to buy. We easily negotiated a purchase price that we both agreed upon. We picked up the car a week later and Holly helped us until we drove away. We can't say enough about Holly and our positive interaction with Donaldson's. Floor manager Shane Ohliger also introduced himself and congratulated us on our purchase. More