East Hills Subaru of Sayville
Sayville, NY
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Although the staff are friendly, the service department mechanics often make mistakes, and fail to do their job properly. I had a radiator coolant service done. After checking their work the following day mechanics often make mistakes, and fail to do their job properly. I had a radiator coolant service done. After checking their work the following day, I discovered that the coolant level was low by 1 quart. Also, the new coolant is a light blue pre mixture, of water and coolant (right out of the container--no need to dilute with water). What they put in looked diluted. I think they wanted my engine to overheat, so I'd buy a new car from them. This isn't my first time dealing with their incompetence. More
Friendly, Courteous, Patient, Helpful,. Took time to walk around used car lot. Helpful in explaining car details and financing. Took time to walk around used car lot. Helpful in explaining car details and financing. More
East Hills Subaru, in particular Dominique, made our purchase of the Forester incredibly smooth and easy. She was straightforward, informative and they were flexible. Stopped in on a fluke and had our n purchase of the Forester incredibly smooth and easy. She was straightforward, informative and they were flexible. Stopped in on a fluke and had our new car the next day! Love the Forester! More
I feel that the salesmen should know all there facts before communicating with the customer. This will avoid any misunderstanding between dealership and customer before communicating with the customer. This will avoid any misunderstanding between dealership and customer More
Everyone was very nice and helpful. My salesperson Bill was great to work with. He answered all my questions, did a great overview of the car, and never made me feel forced into anythin My salesperson Bill was great to work with. He answered all my questions, did a great overview of the car, and never made me feel forced into anything. Highly suggest this dealership and working with Bill Chapman! More