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East Hills Subaru of Sayville

Sayville, NY

4.8
1,167 Reviews

5700 Sunrise Highway

Sayville, NY

11782

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Showing 1,167 reviews

August 08, 2022

Recently leased my 2022 Crosstrek from East Hills Subaru. I went in one day with my daughter and one day with my son. We were able to test drive two different vehicles between the two days. Our salesman, More

by Linda G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Green
Aug 12, 2022 -

East Hills Subaru of Sayville responded

Dear Linda, Thank you for trusting us with your recent 2022 Subaru Crosstrek purchase. We appreciate your business and your comments about Larry. I know he will enjoy reading what you wrote. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

August 01, 2022

A great team of folks work at East Hills Subaru. Our recent Subaru purchase went smoothly and, of course, we love the product. That is most important in the end. We are very impressed with the fun t More

by Sarena
Recommend Dealer
Yes
Employees Worked With
Michael Chiofalo
Aug 02, 2022 -

East Hills Subaru of Sayville responded

Dear Sarena, Thank you for purchasing your Subaru Crosstrek from us. We are pleased you're so happy with the transaction and that you are appreciative of Michael's salesmanship. We wish you all the best with your new Subaru! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 27, 2022

I couldn’t have asked for a more pleasant experience. The salesman Tim Hogan was incredibly nice, knowledgeable and so helpful. Helped me make the right choice. All the staff at this place were very plea More

by Sonosuz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Hogan
Jul 31, 2022 -

East Hills Subaru of Sayville responded

Dear Sonosuz, Thank you for trusting us with your recent Subaru purchase. We appreciate your business and your nice comments about Tim. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 26, 2022

East Hills Subaru Dealership is fabulous! Bright, roomy and full of friendly, knowledgeable salespeople! We purchased a new Outback and our salesman Larry Merola was incredible! Funny, fri More

by Juliesir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Merola
Jul 28, 2022 -

East Hills Subaru of Sayville responded

Dear Juliesir, Thank you for trusting your Subaru Outback purchase to East Hills Subaru. We appreciate your business and your great comments about Larry. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 18, 2022

I bought a pre-owned Subaru Forester at East Hills Subaru of Sayville. I was very , very fortunate that Sean Miller was my salesperson. Sean was very informative, professional, and above all, very pat More

by lasp42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Jul 21, 2022 -

East Hills Subaru of Sayville responded

Dear lasp42, Thank you for trusting your Subaru purchase to Sean and to East Hills Subaru. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 05, 2022

Ashley De Peña is the BEST! She helped us lease all of our Subarus. Awesome communication and a pleasure to work with. If you go to East Hills Subaru in Sayville, go to Ashley! More

by bstreb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley De Pena
Jul 07, 2022 -

East Hills Subaru of Sayville responded

Dear bstreb, Thank you for continuing to lease your Subarus from us. We appreciate your business and we wish you all the best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 05, 2022

Sean Miller was my sales person he was outstanding and is an asset to Subaru. Rob Amendola the Manager was courteous and treated me like family More

by Mike Kane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Jul 07, 2022 -

East Hills Subaru of Sayville responded

Dear Mike, Thank you for trusting us with your recent purchase. We appreciate your kind remarks about Sean and Rob and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 04, 2022

This was an incredibly painless, hassle free experience. As someone that dreads the car buying process East Hills Subaru of Sayville beat all of my expectations! I will be coming back in the future. More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Alvarez
Jul 05, 2022 -

East Hills Subaru of Sayville responded

Dear Louis, Thank you for trusting us with your Subaru purchase. We appreciate your business and we look forward to seeing you in the future! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 03, 2022

Just want to thank Brad and the entire staff at East Hills Subaru. They made our purchase painless and went above and beyond to make sure our car was delivered on time with a full tank of gas. More

by jsab48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Drexler, Joshua Tauber
Jul 05, 2022 -

East Hills Subaru of Sayville responded

Dear Joseph, Thank you for trusting us with your Subaru purchase. We appreciate your business and your comments about Brad. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 29, 2022

This is an adjustment to my recent review. I was told that the leased Passat that I was turning in early to them could not go on their lot because of a very minor collision several months ago More

by rdema11793
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Drexler
Jun 29, 2022 -

East Hills Subaru of Sayville responded

Dear rdema11793, I'm sorry you feel misled and cheated. That was never our intention at all. We are totally dedicated to your satisfaction. During the sale of the Legacy to you, you made us an offer, which we accepted. You did not pay market price for your Legacy, which, in this economy and with few Legacy's available, was a very good price. As a lessor, you did not own your Passat. Even if you had bought out your lease, you would have had to pay sales tax on it which would have made your buyout at least $1,300 higher. So, you asked us to ground it, which we did. Please also understand that we conduct a thorough inspection of each vehicle we take in and then we prepare them for retail sale if we don't wholesale them. This investment can include brakes, tires, body work, etc. Part of the certification process includes the addition of a warranty to the vehicle, which also costs real money. The vehicle is available for sale at $21,998. Brad told me he followed up with you after your purchase and you were happy with your experience. I'm sorry you feel the way you do. If you'd like to discuss this further, send me an email. Thank you for letting me know of your experience. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Jun 29, 2022 -

rdema11793 responded

I made an offer based on the fact that the Passat was going to auction. Even if you sell the Passat at $22K, and I paid MSRP, which I am sure is substantially over invoice, you guys did very well. That Passat was in very good shape. I even said to Brad that this was too easy. I should have followed my instinct. I learned never to trust a car dealer; you guys are all the same.

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