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East Hills Subaru of Sayville

Sayville, NY

4.8
1,161 Reviews

5700 Sunrise Highway

Sayville, NY

11782

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Showing 1,161 reviews

July 05, 2022

Sean Miller was my sales person he was outstanding and is an asset to Subaru. Rob Amendola the Manager was courteous and treated me like family More

by Mike Kane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Jul 07, 2022 -

East Hills Subaru of Sayville responded

Dear Mike, Thank you for trusting us with your recent purchase. We appreciate your kind remarks about Sean and Rob and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 04, 2022

This was an incredibly painless, hassle free experience. As someone that dreads the car buying process East Hills Subaru of Sayville beat all of my expectations! I will be coming back in the future. More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Alvarez
Jul 05, 2022 -

East Hills Subaru of Sayville responded

Dear Louis, Thank you for trusting us with your Subaru purchase. We appreciate your business and we look forward to seeing you in the future! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

July 03, 2022

Just want to thank Brad and the entire staff at East Hills Subaru. They made our purchase painless and went above and beyond to make sure our car was delivered on time with a full tank of gas. More

by jsab48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Drexler, Joshua Tauber
Jul 05, 2022 -

East Hills Subaru of Sayville responded

Dear Joseph, Thank you for trusting us with your Subaru purchase. We appreciate your business and your comments about Brad. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 29, 2022

This is an adjustment to my recent review. I was told that the leased Passat that I was turning in early to them could not go on their lot because of a very minor collision several months ago More

by rdema11793
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Drexler
Jun 29, 2022 -

East Hills Subaru of Sayville responded

Dear rdema11793, I'm sorry you feel misled and cheated. That was never our intention at all. We are totally dedicated to your satisfaction. During the sale of the Legacy to you, you made us an offer, which we accepted. You did not pay market price for your Legacy, which, in this economy and with few Legacy's available, was a very good price. As a lessor, you did not own your Passat. Even if you had bought out your lease, you would have had to pay sales tax on it which would have made your buyout at least $1,300 higher. So, you asked us to ground it, which we did. Please also understand that we conduct a thorough inspection of each vehicle we take in and then we prepare them for retail sale if we don't wholesale them. This investment can include brakes, tires, body work, etc. Part of the certification process includes the addition of a warranty to the vehicle, which also costs real money. The vehicle is available for sale at $21,998. Brad told me he followed up with you after your purchase and you were happy with your experience. I'm sorry you feel the way you do. If you'd like to discuss this further, send me an email. Thank you for letting me know of your experience. Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

Jun 29, 2022 -

rdema11793 responded

I made an offer based on the fact that the Passat was going to auction. Even if you sell the Passat at $22K, and I paid MSRP, which I am sure is substantially over invoice, you guys did very well. That Passat was in very good shape. I even said to Brad that this was too easy. I should have followed my instinct. I learned never to trust a car dealer; you guys are all the same.

June 26, 2022

Salesman & Dealership seem to click for us. I would do it again. Now feeling secure with my choices. More

by JPS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Miller
Jun 28, 2022 -

East Hills Subaru of Sayville responded

Dear JPS, I'm so glad you clicked with Sean. We appreciate your trust in us and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 20, 2022

Shopped with Larry M. Was very helpful and personable. Will return again when it’s time. Thank you. More

by kristine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Merola
Jun 28, 2022 -

East Hills Subaru of Sayville responded

Dear Kristine, Thank you for trusting us with your recent purchase. We appreciate your business and your feedback about Larry. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 16, 2022

Wonderful experience at East Hills Subaru of Sayville. Dominique Liccione Was so wonderful and knowledgeable and really helped me to get what I wanted. More

by crazygrl7501
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominique Liccione
Jun 21, 2022 -

East Hills Subaru of Sayville responded

Dear crazygrl7501, Thank you for trusting us with your recent vehicle purchase. We appreciate your business and your kind remarks about Dominique. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 15, 2022

Car came faster than expected! Friendly service! Overall great experience!! Happy with my new car! More

by Subaru93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hogan
Jun 21, 2022 -

East Hills Subaru of Sayville responded

Dear Subaru93, Thank you for trusting us with your factory-ordered Subaru. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 07, 2022

Great Sales Department, Great Finance Department, Great Service Dept. Always call back. Sales spends all the time one needs to answer all questions and make sure you are comfortable with the final transa More

by BSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty in Finance, Michael Chiofalo
Jun 13, 2022 -

East Hills Subaru of Sayville responded

Dear BSubaru, Thank you for trusting us with your business and for taking the time to review your sales and service departments. We appreciate your business and we wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

June 06, 2022

I had an excellent experience with East Hills Subaru of Sayville. Purchased my Outback Wilderness with assistance from Holly Alvarez. Holly was professional, knowledgeable and a pleasure to work with. S More

by EdK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Alvarez
Jun 13, 2022 -

East Hills Subaru of Sayville responded

Dear EdK, Thank you for trusting us with your Subaru Outback Wilderness purchase. We appreciate your business and your thoughtful remarks about Holly. We wish you all our best! Sincerely, Phil Wolhar Chief Marketing Officer East Hills Auto Group pwolhar@easthillsjeep.com

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