East Hills Subaru of Sayville

John and his Manager were top notch. When my car was delivered over a month late (which was totally out of their control) they went out of their way to find me a loaner vehicle in the interim. John wa delivered over a month late (which was totally out of their control) they went out of their way to find me a loaner vehicle in the interim. John was very receptive and kept me updated to the status of my delivery, and as such I recommended John to a friend of mine who purchased a vehicle from the as well. Can't say enough about these guys - they should be a model of customer service for others to learn from! Sincerely, Marc Wegel More

I was extremely pleased with my salesman and all of Donaldson personnel.They answered all my questions about safety, mileage and resale value of my 2011 Forester! They provided an easy going and infor Donaldson personnel.They answered all my questions about safety, mileage and resale value of my 2011 Forester! They provided an easy going and informative knowledge about the sale and future maintenance of my new vehicle. Jerry Shapiro, my very knowledgeable salesman, helped me feel that I was making an intelligent decision with all his answers and thorough demonstration of the working of my new car! More

I had a good experience with Donaldson Subaru, nice people. Our sales person Jerry Shapiro was the greatest, very nice, very knowledgeable and very helpful. I would recommend him to any one who wants t people. Our sales person Jerry Shapiro was the greatest, very nice, very knowledgeable and very helpful. I would recommend him to any one who wants to buy a car. Service was great! More

jerry was very friendly which made me very comfortable. He knew the product very well and he answered all of my questions without hesitation. The dealership was very neat and clean. The price that i was qu He knew the product very well and he answered all of my questions without hesitation. The dealership was very neat and clean. The price that i was quoted was the price i paid no hidden costs. Jerry even introduced me to the people in the service area. I would not hesitate to purchase another vehicle from this dealership. More

I had a great experience purchasing my 5th Subaru Outback (2011 3.6R) from John at Donaldson's. John was very professional, responsive, and patient as I went about my comparisons. John ensured that I was sat (2011 3.6R) from John at Donaldson's. John was very professional, responsive, and patient as I went about my comparisons. John ensured that I was satisfied with my purchase and that every detail was completely explained and thoroughly carried out. He has also taken the time to follow up with me several times over the past year to make sure everything is going well. John is a person who cares about his customers and who exhibits an ethic in which you can trust. On the service side, I have also found Donald's service department to be great to work with, especially Kurt. Timely, professional and very customer-oriented! I highly recommend Donaldson's Subaru! More

I had a very positive experience buying my 2012 Outback, my salesperson was a pleasure to work with and If I choose to purchase another car in the future, I will work with him again. my salesperson was a pleasure to work with and If I choose to purchase another car in the future, I will work with him again. More

We have purchased two Subarus from Donaldsons. The first was last Spring when we bought a Forester for my wife. Our experience with Jerry Shapiro was so rewarding that I went back and bought an Outback for was last Spring when we bought a Forester for my wife. Our experience with Jerry Shapiro was so rewarding that I went back and bought an Outback for myself. Jerry is knowledgeable, courteous, honest, polite and presents an aura of trust that makes you very comfortable. Jerry was the major factor in my return to Donaldsons. Jerry is a credit to Donaldsons. More

John was very nice and friendly, answered all my questions and took me on three test drives. I will not go into all the things he did but he was professional all the way through, no matter how many questions and took me on three test drives. I will not go into all the things he did but he was professional all the way through, no matter how many questions and how often I changed my mind. The whole experience was very positive and I would recommend John without hesitation. I found the whole experience to be Donaldsons excellent. More

I was given a friendly greeting upon arrival, and Jerry listened as I explained my expectations relative to leasing a new car. He found several 2011 Outbacks for me to choose from, and the deal we struck w listened as I explained my expectations relative to leasing a new car. He found several 2011 Outbacks for me to choose from, and the deal we struck was great. I wanted the car the same day, and Jerry made it a certainty. Three hours after walking in the doors, I drive home in a beautiful ruby red Outback. Great job by all involved! More

Jerry was great to deal with, I'm glad we did business with Jerry and the rest of the team at Donaldson's Subaru. We would consider buying another car from Jerry. with Jerry and the rest of the team at Donaldson's Subaru. We would consider buying another car from Jerry. More