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East Hills Subaru of Sayville
Sayville, NY
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I was so thoroughly impressed and pleased with the service I received from Kate Quigley and everyone that I came into contact with. Kate was extremely knowledgeable about the car I was looking at and service I received from Kate Quigley and everyone that I came into contact with. Kate was extremely knowledgeable about the car I was looking at and I so appreciated her not pushy approach to sales. Kate was so helpful and an absolute joy to work with. I really felt like the dealership met any and every need and question that I had from the moment I waled into the showroom. From Erika Manfre, the secretary that greeted us right when we walked in, all the way to closing the deal with Kate, WE COULD NOT BE MORE PLEASED with our experience. Thank you Kate, and thank you Donaldson's Subaru! More
I would recommend Donaldson's Subaru because the professionalism of the staff was absolutely superior. Kate Quigley made and kept appointments to view autos, explained features and facilitated excel professionalism of the staff was absolutely superior. Kate Quigley made and kept appointments to view autos, explained features and facilitated excellent financing. She was personable and informative. I was so impressed by that professionalism that I decided to purchase two autos, a Forester and an Impreza. David Donaldson took personal care to insure that I was satisfied with my purchases. I have nothing but rave reviews for their skilled and expert handling of my purchases. I have already recommended this dealership to friends and family. More
With two recent Subaru purchases, I am extremely satisfied with the vehicles; as well as the purchasing process. Not only is the staff knowledgable, but they aren't pushy which is very surprising to satisfied with the vehicles; as well as the purchasing process. Not only is the staff knowledgable, but they aren't pushy which is very surprising to see at a car dealership. Everything was taken care of on time as promised, and there were no hidden fees like there are with other dealerships I've dealt with in prior years. Once again thank you for making the buying process of my past two vehicles painless, and I am extremely satisfied with the outback and legacy. I will highly recommend Donaldson's dealership to anyone in the market for a car. More
John and his Manager were top notch. When my car was delivered over a month late (which was totally out of their control) they went out of their way to find me a loaner vehicle in the interim. John wa delivered over a month late (which was totally out of their control) they went out of their way to find me a loaner vehicle in the interim. John was very receptive and kept me updated to the status of my delivery, and as such I recommended John to a friend of mine who purchased a vehicle from the as well. Can't say enough about these guys - they should be a model of customer service for others to learn from! Sincerely, Marc Wegel More
I was extremely pleased with my salesman and all of Donaldson personnel.They answered all my questions about safety, mileage and resale value of my 2011 Forester! They provided an easy going and infor Donaldson personnel.They answered all my questions about safety, mileage and resale value of my 2011 Forester! They provided an easy going and informative knowledge about the sale and future maintenance of my new vehicle. Jerry Shapiro, my very knowledgeable salesman, helped me feel that I was making an intelligent decision with all his answers and thorough demonstration of the working of my new car! More
I had a good experience with Donaldson Subaru, nice people. Our sales person Jerry Shapiro was the greatest, very nice, very knowledgeable and very helpful. I would recommend him to any one who wants t people. Our sales person Jerry Shapiro was the greatest, very nice, very knowledgeable and very helpful. I would recommend him to any one who wants to buy a car. Service was great! More
jerry was very friendly which made me very comfortable. He knew the product very well and he answered all of my questions without hesitation. The dealership was very neat and clean. The price that i was qu He knew the product very well and he answered all of my questions without hesitation. The dealership was very neat and clean. The price that i was quoted was the price i paid no hidden costs. Jerry even introduced me to the people in the service area. I would not hesitate to purchase another vehicle from this dealership. More
I had a great experience purchasing my 5th Subaru Outback (2011 3.6R) from John at Donaldson's. John was very professional, responsive, and patient as I went about my comparisons. John ensured that I was sat (2011 3.6R) from John at Donaldson's. John was very professional, responsive, and patient as I went about my comparisons. John ensured that I was satisfied with my purchase and that every detail was completely explained and thoroughly carried out. He has also taken the time to follow up with me several times over the past year to make sure everything is going well. John is a person who cares about his customers and who exhibits an ethic in which you can trust. On the service side, I have also found Donald's service department to be great to work with, especially Kurt. Timely, professional and very customer-oriented! I highly recommend Donaldson's Subaru! More
I had a very positive experience buying my 2012 Outback, my salesperson was a pleasure to work with and If I choose to purchase another car in the future, I will work with him again. my salesperson was a pleasure to work with and If I choose to purchase another car in the future, I will work with him again. More