East Hills Subaru of Sayville
Sayville, NY
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I have given the dealership at Donaldsons a GREAT rating because our salesman, Andrew, was a pleasure to do business with from start to finish! We had just left a dealership in Nassau County where the sales because our salesman, Andrew, was a pleasure to do business with from start to finish! We had just left a dealership in Nassau County where the salesman was anything but customer oriented. Andrew greeted us upon our entry with his easy going, non-pressure demeanor, asked us how he could help, and then proceeded to listen and offer suggestions based on what we said. It was refreshing to do business with someone who is not a "well oiled sales machine"!!!!!! I would highly recommend him as a salesman to be modeled after. The only reason we gave PRICE a GOOD rating rather than GREAT is because our research online led us to believe that a lower price would be achievable. That being said, we still bought the car because Andrew was a delight! More
John Seagriff was a special treat and a delight to work with. Our experience with him was the only reason with followed through with the purchase of our car. We had a negative experience with another empl with. Our experience with him was the only reason with followed through with the purchase of our car. We had a negative experience with another employee who might learn a lot from Mr. Seagriff's customer relations. Mr. Seagriff was attentive to detail, specific in following through in every promise he made and he surprised us with exceeding our expectations and also providing us with a wonderful experience in our purchase. Sincerely, Daniel Goodrich More
John was a very good salesman. No high pressure, no trying to sell us the moon. Just straightforward discussion and price negotiation. Overall, an excellent buying experience. trying to sell us the moon. Just straightforward discussion and price negotiation. Overall, an excellent buying experience. More
This is the second time my wife and I had purchased a new vehicle from this dealership. The great experience we've had both times is certain to make us return to Donaldson's for the next vehicle we purchase. vehicle from this dealership. The great experience we've had both times is certain to make us return to Donaldson's for the next vehicle we purchase. When we walked into the dealership to order my new Subaru, John Seagriff immediately displayed a friendly personality and quickly sat down with us to review the options we had available. John compared the models of WRXs so that we could make an intelligent decision on which one to choose from from a financial standpoint. My wife and I knew it would take time for the car to come in but John explained the ordering process so that we knew length of time it would take for the new car to arrive. Once the dealership received the vehicle, John Seagriff and Robert (in finance) made finalizing the deal very fluid. It was the shortest amount of time I've ever had to wait in order to pick up a new vehicle, further enhancing the buying process. Before my wife and I drove off in my beautiful new Subaru WRX, which was hand waxed at the dealership, John took the time to walk me through all of the cars features. I can't say enough about how satisfied I am with Donaldson's Subaru and with my sales consultant, John Seagriff. I've already began to let others know about what a great experience we've had. More
If you are looking to purchase a new or used vehicle I do not think you could have a bettter experience than I had at Donaldson's Subaru. From the moment I walked in to the dealership I felt welcomed. I was not think you could have a bettter experience than I had at Donaldson's Subaru. From the moment I walked in to the dealership I felt welcomed. I was looking for a used vehicle with certain features at a certain price point and Mike McDevitt, Cristina Notaro and the team at Donaldson's put me in the car I love at a price that fits my budget. I can not stop smiling in my new car! They were thorough and detailed oriented and answered all of my many quetions regarding the vehicle, financing and extended warranty. I never felt I was being sold, just informed about all my options. Great people, great car buying experience. If you're looking for a dealership where you will feel like you have a friend in the business I would highly recommend Donaldsons. More
Kate made me feel very important as a woman buying a car who did not have a man with her at the time of purchase. Other dealerships ignored me. Big mistake but not Donaldson's mistake. who did not have a man with her at the time of purchase. Other dealerships ignored me. Big mistake but not Donaldson's mistake. More
I was so thoroughly impressed and pleased with the service I received from Kate Quigley and everyone that I came into contact with. Kate was extremely knowledgeable about the car I was looking at and service I received from Kate Quigley and everyone that I came into contact with. Kate was extremely knowledgeable about the car I was looking at and I so appreciated her not pushy approach to sales. Kate was so helpful and an absolute joy to work with. I really felt like the dealership met any and every need and question that I had from the moment I waled into the showroom. From Erika Manfre, the secretary that greeted us right when we walked in, all the way to closing the deal with Kate, WE COULD NOT BE MORE PLEASED with our experience. Thank you Kate, and thank you Donaldson's Subaru! More
I would recommend Donaldson's Subaru because the professionalism of the staff was absolutely superior. Kate Quigley made and kept appointments to view autos, explained features and facilitated excel professionalism of the staff was absolutely superior. Kate Quigley made and kept appointments to view autos, explained features and facilitated excellent financing. She was personable and informative. I was so impressed by that professionalism that I decided to purchase two autos, a Forester and an Impreza. David Donaldson took personal care to insure that I was satisfied with my purchases. I have nothing but rave reviews for their skilled and expert handling of my purchases. I have already recommended this dealership to friends and family. More
With two recent Subaru purchases, I am extremely satisfied with the vehicles; as well as the purchasing process. Not only is the staff knowledgable, but they aren't pushy which is very surprising to satisfied with the vehicles; as well as the purchasing process. Not only is the staff knowledgable, but they aren't pushy which is very surprising to see at a car dealership. Everything was taken care of on time as promised, and there were no hidden fees like there are with other dealerships I've dealt with in prior years. Once again thank you for making the buying process of my past two vehicles painless, and I am extremely satisfied with the outback and legacy. I will highly recommend Donaldson's dealership to anyone in the market for a car. More