East Hills Subaru of Sayville
Sayville, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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We specifically asked the dealer for their best deal we did not wish to haggle on price. A lease price was presented for a 2013 Legacy and we were told this was their best price and how the dealer wanted t did not wish to haggle on price. A lease price was presented for a 2013 Legacy and we were told this was their best price and how the dealer wanted to earn our business we believed them and placed a deposit on the vehicle. Which 10 days later we have still not seen a refund. The next day we made internet inquires and found two other dealers that quoted monthly lease payments that were between $40 and $50 per month less. In both these cases the car had the same options, same amount of money down and terms. The vehicle we actually purchased had additional options not included in Donaldsons deal. When we called Donaldsons to notify them we had a better deal presented to us they told use the other dealer was a liar and would never give us the car for that price. We were also told that Donaldsons would meet the price quoted but would not include the additional options we had requested (remote Start and Fog Lights) and that we would have to pay for them ourselves ($1,000 out of pocket) and when we refused to accept that offer the salesmen became rude and pretty much hung up on us. Not a good experience and not a trustworthy dealer I would not recommend this dealer to anyone. What bothers us the most is our 17 year old son was with us and we had hoped the lesson would be you can trust people when they give you their word but in this case what he learned was DO NOT TRUST A CAR SALEMEN at least not at Donaldsons! The story has a happy ending if you want a good truthful deal on a Subaru go see Carol and Cathy at Competition Subaru, because they don't lie and delivered everything they promised. Competition Subaru was $50 a month lower than Donaldsons on a 36 month lease. More
This was the best buying experience I have had hands down. Everyone was simple and straight forward and did not push for anything I did not want or need. The honesty and helpfullness of my sales associa down. Everyone was simple and straight forward and did not push for anything I did not want or need. The honesty and helpfullness of my sales associate was impeccable. I would highly recommend Donaldsons Subaru to anyone for there next car purchase, specifically John Seagriff. More
It is a pleasure to recommend Donaldsons and their employees, especially Dave Clark. There is a true friendly and proffessional approach. Zero sales pressure techniques. The car was ready when r employees, especially Dave Clark. There is a true friendly and proffessional approach. Zero sales pressure techniques. The car was ready when requested and the added equipment I requested was installed prefectly. This is the second vehicle I have purchased from Donaldson. I had purchased a VW CC in 2010 and had no problems with their service department. I highly recomend Dave Clark and their entire team. More
Andrew was great. He was friendly, informative, and not pushy. He introduced us to a Subaru Forester which we never even thought about test driving and wound up purchasing it. He got us a great price and w pushy. He introduced us to a Subaru Forester which we never even thought about test driving and wound up purchasing it. He got us a great price and we had the car within 2 days. We will be back to have our Forester serviced and would recommend this dealership to anyone! More
I had no intention of buying a car the day that I did. Andrew provided a great experience and is the reason I bought the car. The experience was easy and low-stress. Andrew provided a great experience and is the reason I bought the car. The experience was easy and low-stress. More
From start to finish our experience was most satisfying. Both Mike and John treated us with courteous interest and understanding of our wants and needs. We initially felt some trepidation as our experiences Both Mike and John treated us with courteous interest and understanding of our wants and needs. We initially felt some trepidation as our experiences with other dealers (not Subaru) left us with a bad taste for new car salesmen and their like. Even after we purchased & received our vehicle, we were not forgotten and by both telephone and now letter we were assured that Subaru would be there for us. We certainly would recommend Donaldsons to any friend/relative that might be in the market for Subaru/Volkswagen. Ken & Lorraine Wagemann More
Dave was very courteous, knowlegeable and helpful. We had a great experience through the whole process. I would recommend this dealer to everyone and would purchase in the future through them. a great experience through the whole process. I would recommend this dealer to everyone and would purchase in the future through them. More
Great service . Exceptional financing . Robert and mike made it a sign and drive experience . I will definitley keep my business with them. Have to say best automotive purchase experience and I've had a fe made it a sign and drive experience . I will definitley keep my business with them. Have to say best automotive purchase experience and I've had a few . Mike was down to earth and Robert did not try to sell me packages or product I didn't need. Thank you guys More







