East Hills Subaru of Sayville
Sayville, NY
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This is the second time my wife and I had purchased a new vehicle from this dealership. The great experience we've had both times is certain to make us return to Donaldson's for the next vehicle we purchase. vehicle from this dealership. The great experience we've had both times is certain to make us return to Donaldson's for the next vehicle we purchase. When we walked into the dealership to order my new Subaru, John Seagriff immediately displayed a friendly personality and quickly sat down with us to review the options we had available. John compared the models of WRXs so that we could make an intelligent decision on which one to choose from from a financial standpoint. My wife and I knew it would take time for the car to come in but John explained the ordering process so that we knew length of time it would take for the new car to arrive. Once the dealership received the vehicle, John Seagriff and Robert (in finance) made finalizing the deal very fluid. It was the shortest amount of time I've ever had to wait in order to pick up a new vehicle, further enhancing the buying process. Before my wife and I drove off in my beautiful new Subaru WRX, which was hand waxed at the dealership, John took the time to walk me through all of the cars features. I can't say enough about how satisfied I am with Donaldson's Subaru and with my sales consultant, John Seagriff. I've already began to let others know about what a great experience we've had. More
If you are looking to purchase a new or used vehicle I do not think you could have a bettter experience than I had at Donaldson's Subaru. From the moment I walked in to the dealership I felt welcomed. I was not think you could have a bettter experience than I had at Donaldson's Subaru. From the moment I walked in to the dealership I felt welcomed. I was looking for a used vehicle with certain features at a certain price point and Mike McDevitt, Cristina Notaro and the team at Donaldson's put me in the car I love at a price that fits my budget. I can not stop smiling in my new car! They were thorough and detailed oriented and answered all of my many quetions regarding the vehicle, financing and extended warranty. I never felt I was being sold, just informed about all my options. Great people, great car buying experience. If you're looking for a dealership where you will feel like you have a friend in the business I would highly recommend Donaldsons. More
Kate made me feel very important as a woman buying a car who did not have a man with her at the time of purchase. Other dealerships ignored me. Big mistake but not Donaldson's mistake. who did not have a man with her at the time of purchase. Other dealerships ignored me. Big mistake but not Donaldson's mistake. More
I was so thoroughly impressed and pleased with the service I received from Kate Quigley and everyone that I came into contact with. Kate was extremely knowledgeable about the car I was looking at and service I received from Kate Quigley and everyone that I came into contact with. Kate was extremely knowledgeable about the car I was looking at and I so appreciated her not pushy approach to sales. Kate was so helpful and an absolute joy to work with. I really felt like the dealership met any and every need and question that I had from the moment I waled into the showroom. From Erika Manfre, the secretary that greeted us right when we walked in, all the way to closing the deal with Kate, WE COULD NOT BE MORE PLEASED with our experience. Thank you Kate, and thank you Donaldson's Subaru! More
I would recommend Donaldson's Subaru because the professionalism of the staff was absolutely superior. Kate Quigley made and kept appointments to view autos, explained features and facilitated excel professionalism of the staff was absolutely superior. Kate Quigley made and kept appointments to view autos, explained features and facilitated excellent financing. She was personable and informative. I was so impressed by that professionalism that I decided to purchase two autos, a Forester and an Impreza. David Donaldson took personal care to insure that I was satisfied with my purchases. I have nothing but rave reviews for their skilled and expert handling of my purchases. I have already recommended this dealership to friends and family. More
With two recent Subaru purchases, I am extremely satisfied with the vehicles; as well as the purchasing process. Not only is the staff knowledgable, but they aren't pushy which is very surprising to satisfied with the vehicles; as well as the purchasing process. Not only is the staff knowledgable, but they aren't pushy which is very surprising to see at a car dealership. Everything was taken care of on time as promised, and there were no hidden fees like there are with other dealerships I've dealt with in prior years. Once again thank you for making the buying process of my past two vehicles painless, and I am extremely satisfied with the outback and legacy. I will highly recommend Donaldson's dealership to anyone in the market for a car. More
John and his Manager were top notch. When my car was delivered over a month late (which was totally out of their control) they went out of their way to find me a loaner vehicle in the interim. John wa delivered over a month late (which was totally out of their control) they went out of their way to find me a loaner vehicle in the interim. John was very receptive and kept me updated to the status of my delivery, and as such I recommended John to a friend of mine who purchased a vehicle from the as well. Can't say enough about these guys - they should be a model of customer service for others to learn from! Sincerely, Marc Wegel More
I was extremely pleased with my salesman and all of Donaldson personnel.They answered all my questions about safety, mileage and resale value of my 2011 Forester! They provided an easy going and infor Donaldson personnel.They answered all my questions about safety, mileage and resale value of my 2011 Forester! They provided an easy going and informative knowledge about the sale and future maintenance of my new vehicle. Jerry Shapiro, my very knowledgeable salesman, helped me feel that I was making an intelligent decision with all his answers and thorough demonstration of the working of my new car! More
I had a good experience with Donaldson Subaru, nice people. Our sales person Jerry Shapiro was the greatest, very nice, very knowledgeable and very helpful. I would recommend him to any one who wants t people. Our sales person Jerry Shapiro was the greatest, very nice, very knowledgeable and very helpful. I would recommend him to any one who wants to buy a car. Service was great! More