East Hills Subaru of Sayville
Sayville, NY
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This is my second new car from Donaldsons in the past 10 years. Mike was great to work with!! He listened and answered all of my questions and found a car that was perfect for me at price that was in my b years. Mike was great to work with!! He listened and answered all of my questions and found a car that was perfect for me at price that was in my budget. I think I got more car for the money than I would have elsewhere. This was the easiest transaction by far in my car buying lifetime. Rob Z. in finance was excellent to deal with as well. When customer service is this good, it always gives you confidence that you made the right choice, especially as a woman, because at some other places I've been to in the past, I felt like was mark ready to be victimized. Not at Donaldsons...its like I am treated as family there...even when I bring the car for service. More
I was very pleased with our salesperson Bill Felice. He was helpful when we were choosing which model to purchase and then keeping us informed while we waited for its arrival. We had ordered a car and so i was helpful when we were choosing which model to purchase and then keeping us informed while we waited for its arrival. We had ordered a car and so it, unfortunately, took almost 4 months to arrive but now that it is here, we are enjoying our new Crosstrek. More
The sales person, John Seagriff, was was very low pressure in explaining the various options of the car that I was interested in buying. He described the options and the beefit of each one, and let m pressure in explaining the various options of the car that I was interested in buying. He described the options and the beefit of each one, and let me decide. More
This dealership really goes above and beyond. The staff is compassionate and friendly, namely Michael McDevitt and John Seagriff, who helped me extensively with my order when the factory made some errors. is compassionate and friendly, namely Michael McDevitt and John Seagriff, who helped me extensively with my order when the factory made some errors. They really did the right thing by me and accomodated me until my vehicle arrived. I would recommend this dealership to ANYONE and EVERYONE!! I know I will definitely be returning to their dealership next time I am in the market for a new vehicle. More
I found the entire experience very enjoyable. The salesman John Seagriff was terrificly professional, courteous and first class in every way. The car is great but it was John that made it all work salesman John Seagriff was terrificly professional, courteous and first class in every way. The car is great but it was John that made it all work for me. More
Dave was very friendly and informative. Everyone at the dealership was eager to help. The showroom is also very nice. Follow up after the sale was done was also excellent. dealership was eager to help. The showroom is also very nice. Follow up after the sale was done was also excellent. More
Best new car buying experience ever! My salesman, John Seagriff, was friendly, knowledgeable and made it so easy to choose Subaru. I didn't feel pressured or rushed. All my questions were answered compl Seagriff, was friendly, knowledgeable and made it so easy to choose Subaru. I didn't feel pressured or rushed. All my questions were answered completely. Even the financial manager, Robert, was great. I would recommend Donaldsons Subaru to anyone looking for a new car. More
I decided to go to Donaldsons Subaru for second test drive the 2013 Subaru Legacy after my horrible experience with different local dealer. As soon as my husband and I walked in there, we were greeted a drive the 2013 Subaru Legacy after my horrible experience with different local dealer. As soon as my husband and I walked in there, we were greeted and introduced to sales person, Dave Clark, to help us and within minutes we're on the road already. Along the way, Dave was clear with his explanation and answers our questions to the point without being too pushy. When we went over the pricing, we didn't have to haggle at all, right then he gave us very good deal (I've done my research and price comparison my own). While deciding, Dave answered our phone calls right away and answered all our concerns. Considering its my first new car purchase and I'm very nit-picking about everything, Dave and the manager, Robert, have lived up their promise and delivered a hassle free, simple, and honest car buying experience for their clients. More
My experience with salesman Bill Felice was positive from beginning to end. He treated this customer respectfully. There were no hard-sell tactics. He was true to his word. When an issue arose with the f beginning to end. He treated this customer respectfully. There were no hard-sell tactics. He was true to his word. When an issue arose with the finance department, he resolved it quickly and in keeping with our prior discussions. I would recommend without reservation that carbuyers consider Donaldson Volkswagon/Subaru and ask for sale consultant Bill Felice when they visit. More
I was impressed with the general appearance and display of cars at the dealership . I was greeted by a young lady who introduced me to Michael Incristo who fully understood my needs when I explained them of cars at the dealership . I was greeted by a young lady who introduced me to Michael Incristo who fully understood my needs when I explained them to him. He was polite friendly and knowledgeable. This was a pleasant buying experience More