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East Hills Subaru of Sayville
Sayville, NY
1,166 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,166 reviews
March 12, 2013
I have never walked into a dealership and felt so welcomed! I didn't feel pressured to make a quick decision or add on items that I didn't need. I was able to ask the questions I needed to make the welcomed! I didn't feel pressured to make a quick decision or add on items that I didn't need. I was able to ask the questions I needed to make the decision without pressure and had a knowledgeable salesperson to help me out! More
by pecoda679
Employees Worked With
Dave Clark
March 09, 2013
Purchase experience made easy. Sales rep and finance were able to meet my needs. Pick up of vehicle was the quickest I have ever experienced. I have been leasing cars for over 20 years with many differ were able to meet my needs. Pick up of vehicle was the quickest I have ever experienced. I have been leasing cars for over 20 years with many different brands. This was the most pleasureable experience. More
by agr68
March 08, 2013
Every thing from when I entered the dealership until I left was positive. The receptionist was polite and informative. She told me that when I was ready she would get me a sales person. When I asked fo left was positive. The receptionist was polite and informative. She told me that when I was ready she would get me a sales person. When I asked for a sales rep. I was intoduced to Andrew Mongru. Andrew certainly knows his product line inside out. We negotiated a deal; I brought the car. I have been buying cars for over fifty years and Andrew Mongru is by far the best car salesman I have ever incounted. Tony More
by zuli
March 05, 2013
My overall experience with Donaldson's was excellent. Andrew Mongru was the salesperson I dealt with. He was very friendly and we were able to "cut to the chase" quickly on the price of the new car as Andrew Mongru was the salesperson I dealt with. He was very friendly and we were able to "cut to the chase" quickly on the price of the new car as well as my trade-in. He did a very good job explaining the differences between my old Outback and the new one I was purchasing. I came away feeling very good about the transaction. The entire team did a great job. I have always been happy with the service department there and will continue to use it. More
by baconistasty
March 05, 2013
We specifically asked the dealer for their best deal we did not wish to haggle on price. A lease price was presented for a 2013 Legacy and we were told this was their best price and how the dealer wanted t did not wish to haggle on price. A lease price was presented for a 2013 Legacy and we were told this was their best price and how the dealer wanted to earn our business we believed them and placed a deposit on the vehicle. Which 10 days later we have still not seen a refund. The next day we made internet inquires and found two other dealers that quoted monthly lease payments that were between $40 and $50 per month less. In both these cases the car had the same options, same amount of money down and terms. The vehicle we actually purchased had additional options not included in Donaldsons deal. When we called Donaldsons to notify them we had a better deal presented to us they told use the other dealer was a liar and would never give us the car for that price. We were also told that Donaldsons would meet the price quoted but would not include the additional options we had requested (remote Start and Fog Lights) and that we would have to pay for them ourselves ($1,000 out of pocket) and when we refused to accept that offer the salesmen became rude and pretty much hung up on us. Not a good experience and not a trustworthy dealer I would not recommend this dealer to anyone. What bothers us the most is our 17 year old son was with us and we had hoped the lesson would be you can trust people when they give you their word but in this case what he learned was DO NOT TRUST A CAR SALEMEN at least not at Donaldsons! The story has a happy ending if you want a good truthful deal on a Subaru go see Carol and Cathy at Competition Subaru, because they don't lie and delivered everything they promised. Competition Subaru was $50 a month lower than Donaldsons on a 36 month lease. More
by bfox1999
March 01, 2013
This was the best buying experience I have had hands down. Everyone was simple and straight forward and did not push for anything I did not want or need. The honesty and helpfullness of my sales associa down. Everyone was simple and straight forward and did not push for anything I did not want or need. The honesty and helpfullness of my sales associate was impeccable. I would highly recommend Donaldsons Subaru to anyone for there next car purchase, specifically John Seagriff. More
by Skorfab
Employees Worked With
John Seagriff
February 25, 2013
It is a pleasure to recommend Donaldsons and their employees, especially Dave Clark. There is a true friendly and proffessional approach. Zero sales pressure techniques. The car was ready when r employees, especially Dave Clark. There is a true friendly and proffessional approach. Zero sales pressure techniques. The car was ready when requested and the added equipment I requested was installed prefectly. This is the second vehicle I have purchased from Donaldson. I had purchased a VW CC in 2010 and had no problems with their service department. I highly recomend Dave Clark and their entire team. More
by joebarrett
Employees Worked With
John Seagriff, Dave Clark
February 22, 2013
I had no intention of buying a car the day that I did. Andrew provided a great experience and is the reason I bought the car. The experience was easy and low-stress. Andrew provided a great experience and is the reason I bought the car. The experience was easy and low-stress. More
by JustinAcerno
February 22, 2013
Andrew was great. He was friendly, informative, and not pushy. He introduced us to a Subaru Forester which we never even thought about test driving and wound up purchasing it. He got us a great price and w pushy. He introduced us to a Subaru Forester which we never even thought about test driving and wound up purchasing it. He got us a great price and we had the car within 2 days. We will be back to have our Forester serviced and would recommend this dealership to anyone! More
by NJE588
February 07, 2013
From start to finish our experience was most satisfying. Both Mike and John treated us with courteous interest and understanding of our wants and needs. We initially felt some trepidation as our experiences Both Mike and John treated us with courteous interest and understanding of our wants and needs. We initially felt some trepidation as our experiences with other dealers (not Subaru) left us with a bad taste for new car salesmen and their like. Even after we purchased & received our vehicle, we were not forgotten and by both telephone and now letter we were assured that Subaru would be there for us. We certainly would recommend Donaldsons to any friend/relative that might be in the market for Subaru/Volkswagen. Ken & Lorraine Wagemann More
by kjwagemann
Employees Worked With
John Seagriff
