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East Hills Subaru of Sayville
Sayville, NY
1,161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,161 reviews
April 01, 2013
Andrew was an engaging and personable sales person. I did not feel pressured and felt at ease when doing the transaction. The process was easy and smooth, and Andrew was patient as I was exploring the all of not feel pressured and felt at ease when doing the transaction. The process was easy and smooth, and Andrew was patient as I was exploring the all of my options of model and colors. I felt that I was given a good price on my trade-in. I would recommend Andrew as a salesperson and Donaldson to my friends. More
by racconi
March 17, 2013
Andrew gave us excellent service. No pressure, very knowledgable and he got us exactly what we wanted at the lease price we wanted. He is an asset to Donaldsons. We will make it a point to seek him o knowledgable and he got us exactly what we wanted at the lease price we wanted. He is an asset to Donaldsons. We will make it a point to seek him out when we are ready for our next Subaru. More
by lolivercarson
March 16, 2013
Friendly and professional! Mr. Clark answered all our questions with patience and understanding. He spent a significant amount of time with us and never pressed for the sale. He gave us the space and tim questions with patience and understanding. He spent a significant amount of time with us and never pressed for the sale. He gave us the space and time we needed until we were ready to commit. A very smooth and pleasant transaction. More
by Adgc83
Employees Worked With
2, Dave Clark
March 12, 2013
I have never walked into a dealership and felt so welcomed! I didn't feel pressured to make a quick decision or add on items that I didn't need. I was able to ask the questions I needed to make the welcomed! I didn't feel pressured to make a quick decision or add on items that I didn't need. I was able to ask the questions I needed to make the decision without pressure and had a knowledgeable salesperson to help me out! More
by pecoda679
Employees Worked With
Dave Clark
March 09, 2013
Purchase experience made easy. Sales rep and finance were able to meet my needs. Pick up of vehicle was the quickest I have ever experienced. I have been leasing cars for over 20 years with many differ were able to meet my needs. Pick up of vehicle was the quickest I have ever experienced. I have been leasing cars for over 20 years with many different brands. This was the most pleasureable experience. More
by agr68
March 08, 2013
Every thing from when I entered the dealership until I left was positive. The receptionist was polite and informative. She told me that when I was ready she would get me a sales person. When I asked fo left was positive. The receptionist was polite and informative. She told me that when I was ready she would get me a sales person. When I asked for a sales rep. I was intoduced to Andrew Mongru. Andrew certainly knows his product line inside out. We negotiated a deal; I brought the car. I have been buying cars for over fifty years and Andrew Mongru is by far the best car salesman I have ever incounted. Tony More
by zuli
March 05, 2013
We specifically asked the dealer for their best deal we did not wish to haggle on price. A lease price was presented for a 2013 Legacy and we were told this was their best price and how the dealer wanted t did not wish to haggle on price. A lease price was presented for a 2013 Legacy and we were told this was their best price and how the dealer wanted to earn our business we believed them and placed a deposit on the vehicle. Which 10 days later we have still not seen a refund. The next day we made internet inquires and found two other dealers that quoted monthly lease payments that were between $40 and $50 per month less. In both these cases the car had the same options, same amount of money down and terms. The vehicle we actually purchased had additional options not included in Donaldsons deal. When we called Donaldsons to notify them we had a better deal presented to us they told use the other dealer was a liar and would never give us the car for that price. We were also told that Donaldsons would meet the price quoted but would not include the additional options we had requested (remote Start and Fog Lights) and that we would have to pay for them ourselves ($1,000 out of pocket) and when we refused to accept that offer the salesmen became rude and pretty much hung up on us. Not a good experience and not a trustworthy dealer I would not recommend this dealer to anyone. What bothers us the most is our 17 year old son was with us and we had hoped the lesson would be you can trust people when they give you their word but in this case what he learned was DO NOT TRUST A CAR SALEMEN at least not at Donaldsons! The story has a happy ending if you want a good truthful deal on a Subaru go see Carol and Cathy at Competition Subaru, because they don't lie and delivered everything they promised. Competition Subaru was $50 a month lower than Donaldsons on a 36 month lease. More
by bfox1999
March 05, 2013
My overall experience with Donaldson's was excellent. Andrew Mongru was the salesperson I dealt with. He was very friendly and we were able to "cut to the chase" quickly on the price of the new car as Andrew Mongru was the salesperson I dealt with. He was very friendly and we were able to "cut to the chase" quickly on the price of the new car as well as my trade-in. He did a very good job explaining the differences between my old Outback and the new one I was purchasing. I came away feeling very good about the transaction. The entire team did a great job. I have always been happy with the service department there and will continue to use it. More
by baconistasty
