East Hills Subaru of Sayville
Sayville, NY
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Several months ago we began looking for a new vehicle to replace our 2001 minivan. My husband first brought me to Donaldson's to look at the Crosstrek. I was really not impressed with the standard features. replace our 2001 minivan. My husband first brought me to Donaldson's to look at the Crosstrek. I was really not impressed with the standard features. We continued to look at many, many other vehicles, eventually deciding we wanted a small SUV. On impulse we returned to Donaldson's on May 1st. We asked for Michael, who was not working. We met with David Clark, who took us for a test drive of the Subaru Forester. Our minds finally made up, we made the decision to purchase almost whatever vehicle was available, due to needing the vehicle to pick our daughter up from college in another week. David was very laid back, which we really appreciated. He was also extremely knowledgeable about the vehicle and was able to answer all of our questions or get the answers if necessary. We were able to negotiate a fair deal and make arrangements to pick up vehicle in 2 days time. Also need to thank Robert for all of the paperwork, DMV registration, Title, etc.! Nothing can ever got without a hitch, of course, and our telescopic steering wheel seemed to be a little stiff. We were given a service appointment immediately and it was taken care of. Everyone was quite apologetic. We were given another free car wash certificate. We are very happy with our Subaru Forester so far, and appreciate all of Dave and the rest of the Donaldson's team's assistance. More
Couldn't be more happy with my experience at Donaldson's. John is a great guy, well versed in the vehicles he sells and made me feel very comfortable with everything. He took time to explain e Donaldson's. John is a great guy, well versed in the vehicles he sells and made me feel very comfortable with everything. He took time to explain everything and was genuinely happy to help. Total stress free, no pressure environment. Great great great! Thanks again John, will definitely be recommending you to all my friends and family! More
I knew exactly what I wanted before coming to Donaldson's, but I do have to say Michael Incristo was very helpful and not at all pushy-the car had more options than initially I was looking for, b Donaldson's, but I do have to say Michael Incristo was very helpful and not at all pushy-the car had more options than initially I was looking for, but, the price was fantastic. Who could turn down leather seats? I am extreamly happy with my beautiful Forester. I feel very safe in this car and so far I am also impressed with the gas milage I am getting-Subaru has done it again. Can't wait for the snow! More
This was the best car buying experience I have ever had. There were absolutely no surprises. Everyone was open and honest about everything. We got a great car at a great price! We were also very impresse There were absolutely no surprises. Everyone was open and honest about everything. We got a great car at a great price! We were also very impressed with Robert, the business manager. He was very thorough, very professional, and very helpful. Truly a great experience overall! More
I had a great experience at Donaldsons! Few months ago I decided to pull the trigger on 2013 impreza wrx and started to shop around an made price inquires over the phone to almost all LI Subaru dealerships. decided to pull the trigger on 2013 impreza wrx and started to shop around an made price inquires over the phone to almost all LI Subaru dealerships. Out of the 7 dealerships Donaldsons gave me the best price and unlike the other salesman David Clark was very friendly and pleasant person to speak to over the phone and even better in person! The whole process was very smooth and very transparent! You just know when dealing with honest people! Robert the finance guy was great too everything was done quick and in a convenient for me way! Now this is my dealership for life I don't think I'll ever consider a different one! More
Had a very smooth transaction, from getting information about the car I was interested in, to arranging for purchase and delivery. Every step of the way was handled professionally and with courtesy from m about the car I was interested in, to arranging for purchase and delivery. Every step of the way was handled professionally and with courtesy from my salesman John. More
I felt that the conduct of the sales person was very professional and I was comfortable with purchasing a vehicle at this dealership. All my questions that I had were answered to my satisfaction and I d professional and I was comfortable with purchasing a vehicle at this dealership. All my questions that I had were answered to my satisfaction and I didn't feel like I was at all pressured to do anything in a hurry. I was able to take my time and think about the vehicle I was interested in. It was very smooth from beginning to end. More
John was so friendly & helpful! Robert, who did the financing, was also great! We are very pleased and would recommend the dealership to friends and family. financing, was also great! We are very pleased and would recommend the dealership to friends and family. More
My husband and I went to the dealership just to look at the Forester as a next car for me. We were approached immediately but when we said that we were just looking we were told just to ask if we had any the Forester as a next car for me. We were approached immediately but when we said that we were just looking we were told just to ask if we had any questions. We could then look around and discuss things privately as we prefer. When we did have questions, we were directed to John immediately. He was friendly and very informative but not high pressure. When we decided to go ahead and purchase, Robert was very helpful in negotiating the process. Our experience with both of these men was very positive and I would recommend Donaldson's to anyone looking for a Subaru. Plus I love my new Forester! More
I had a great expierience with donaldsons subaru. The staff was helpful, friendly and took care of everything in a timely manner. I would recomend donaldsons to all who are looking for a new car. staff was helpful, friendly and took care of everything in a timely manner. I would recomend donaldsons to all who are looking for a new car. More