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East Hills Subaru of Sayville

Sayville, NY

4.7
1,162 Reviews

5700 Sunrise Highway

Sayville, NY

11782

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Showing 1,162 reviews

October 26, 2013

My salesman, John Seagriff, was very honest, friendly, and knowledgeable. Though the vehicle delivered was not the correct interior color the 1st time I went to go pick it up (through no fault of his), J More

by reson8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fulco, Nick D'Esposito, John Seagriff
October 26, 2013

Working with John was great. He put me in the car I was looking for with absolutely zero stress throughout the process. I never felt pressured or put on the spot to make any decisions. John was friendly an More

by Solos1020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seagriff
October 23, 2013

They promise a lot - and deliver very little. No one seems to be able to answer a question or provide information. Very poor service. Very friendly staff when they are trying to "sell" you, and very i More

by Gingerlalumia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Seagriff
Feb 11, 2014 -

East Hills Subaru of Sayville responded

I am very sorry to hear about your experience here at Donaldsons, My name is Steven Fulco I am the General manager of sales operations and let me say that we strive to do our best every day. I would love to speak to you about your experience and do my best to earn your business in the future . We can always learn by speaking to our customers and using the feedback to do a better job for our customers. You can call me anytime at donaldsons , Respectfully Steven Fulco

October 23, 2013

Excellent experience dealing with Donaldson's Subaru and John Seagriff. John listens and understands what I'm looking for and does not try to sell me something else. This is my 2nd Subaru from John Se More

by amzgrac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seagriff
October 20, 2013

This was my first time buying a new car. I knew I wanted to Subaru Forester and started my search at Donaldsons. I test drove the 2014 forester and fell in love with it. Dave was wonderful! He wasn't push More

by Lauraz87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Clark
October 17, 2013

Although my 17 year old Subaru Impreza was still working great, I wanted a new Impreza with more safety features. Since I bought my original Subaru at Donaldson's, I knew I would have a good experience aga More

by anxiety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick d'esposito
October 10, 2013

Mike was excellent probably the best car salesman I have ever dealt with. Made the experience very comfortable. I would definetly recommend him to a friend More

by Nickav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 07, 2013

I have to say that our recent purchase of a new 2014 Subaru Forrester was by far the best experience we have ever had at a car dealeship! Mike was honest, helpful and friendly and gave us exactly what More

by mserralicitra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 04, 2013

Andrew was very professional, easy to understand and knew the facts about the car. He was enjoyable to talk with and not at all pushy, aggressive or obnoxious. At the end, he delivered a very good price and More

by johnmrak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 04, 2013

The entire experience of purchasing (leasing) a new Impreza was painless. I kept waiting to be introduced to the person, whose job it was, to make it as difficult as possible, to get the car, once I ha More

by tschilst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Every one I met was helpful.
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