East Hills Subaru of Sayville

Very slow and poor communication I received an automated phone call reminder from Donaldsons that my state inspection was due. This was great, thank you. A few days later, I receive I received an automated phone call reminder from Donaldsons that my state inspection was due. This was great, thank you. A few days later, I received a card in the mail, from the Service Manager Bill Moran. It was another reminder that my inspection was due. Again, this was great, thank you. I then contacted the service dept to schedule an appointment and waited SEVERAL DAYS and nobody responded... So I called up and asked for a service appointment and was told that before I could make an appointment, Bill was going to call me personally, first thing the next morning. Ok, no problem, I said. Well Bill never called the next morning, nor the morning after that. In fact, days and days went by. I didn't want to risk driving with an expired inspection sticker, so I went to another dealer who took me the day after I contacted them. What a great experience I had at the other dealer! More

excellant experience salesman Greg real good experience was excellant and professional. greg was great at getting back on all questions. car was prepped correctly, closing on car was smooth with experience was excellant and professional. greg was great at getting back on all questions. car was prepped correctly, closing on car was smooth with not issues, everything was clear. More

excellant experience. Greg at Donaldson was awesome.He really walked me through the whole car leasing experience. I had never leased before and was nervous at first.I felt Greg at Donaldson was awesome.He really walked me through the whole car leasing experience. I had never leased before and was nervous at first.I felt very confident by the time i drove away. my experience with Greg was very relaxed and pressure free i really felt he was concerned with what was the best choice for me and I did not feel that he was a typical "car salesman". I already recommended Greg to two friends and will continue to do so.My boyfriend who was with me,and die had Mitsubishi fan, 4 cars and counting, was so impressed he was saying he might give Subaru a try when his lease is up. More

New Car I bought my first new car from Donaldson's and I worked with Greg Giordano. He was a great salesman and helped me out a lot. I bought my first new car from Donaldson's and I worked with Greg Giordano. He was a great salesman and helped me out a lot. More

HIGHLY RECOMMENDED If you want to buy a Subaru on Eastern Long Island, go to Donaldsons Subaru in Sayville. After an extraordinarily unpleasant experience at another dea If you want to buy a Subaru on Eastern Long Island, go to Donaldsons Subaru in Sayville. After an extraordinarily unpleasant experience at another dealer, my wife and I contacted Donaldsons. We had a completely different experience. Howard Borgen, our salesperson, treated us with courtesy and respect. The information that Howard gave us was accurate and consistent. Howard's knowledge of the Forester, and our ability to rely on what he told us, gave us the confidence to buy the car. Donaldsons' price also beat the other dealer's "Best Offer." We are delighted to give Howard Borgen and Donaldsons our highest recommendation. More

....and then I got to drive away in a great car! I leased my second Subaru from Donaldsons because my first experience was so positive, and I was not disappointed this second time around. I literall I leased my second Subaru from Donaldsons because my first experience was so positive, and I was not disappointed this second time around. I literally drove 70 miles from my home in Staten Island to do business with this dealer again. Greg Giordano was my salesperson, and he was honest, forthright, and a pleasure to work with. The checkout process with Robert in Finance was completely stress-free. I will definitely be back in three years for my next lease! More

Great experience This is by far the best experience I have had buying a new car. Dave is courteous, helpful and patient. He helped me find the car I want. From recepti This is by far the best experience I have had buying a new car. Dave is courteous, helpful and patient. He helped me find the car I want. From receptionist to business manager, every person I met at Donaldsons was professional and friendly. I am now a happy owner of a Subaru Crosstrek. More

Subaru impreza Dave was a wonderful person. This was my first new car purchase and he helped me out and went above and beyond expectations. I've already told people Dave was a wonderful person. This was my first new car purchase and he helped me out and went above and beyond expectations. I've already told people about where I got my car and who too go see. Thanks again Dave More

awesome people there all of the people there made a scary experience so much more easier- and pleasant they did not make me feel like I had to buy something that day- I all of the people there made a scary experience so much more easier- and pleasant they did not make me feel like I had to buy something that day- I would highly recommend this place and also the car I bought to everyone More