East Hills Subaru of Sayville

The Brown Family Gift: A Subaru Legacy Our salesman John made buying a car a pleasant experience. His product knowledge and customer service was superior. Much thanks to you and Donalsons S Our salesman John made buying a car a pleasant experience. His product knowledge and customer service was superior. Much thanks to you and Donalsons Subaru. More

Sean Review Sean was very friendly and got his points across about the quality of the car without being pushy. My husband purchased and financed the car but Sean Sean was very friendly and got his points across about the quality of the car without being pushy. My husband purchased and financed the car but Sean treated me with respect and kept me abreast of the details of the transaction as if I were purchasing the car myself. I also have a very active 1 yr old who was excited to be inside the dealership with all the cars. Every single person inside from sales to service was kind w/ my son & played with him. That by far was the most impressive thing about my experience...how seamlessly kids fit in. I didn't feel like a bother with my son. Sean even played with him which won me over. Robert in finance also treated me with respect though my husband took care of the transaction. He answered all of my questions and ensured I felt comfortable. It's clear the customer experience is emphasized.. More

2015 Forester Very happy with the service I received at Donaldson's. Everyone from the front receptionist to Shane in sales and the Finance Director were friendly, Very happy with the service I received at Donaldson's. Everyone from the front receptionist to Shane in sales and the Finance Director were friendly, knowledgeable, and wonderful to work with. From the moment I walked in, all of my questions and concerns were addressed by Shane and he walked me through the whole process as I have never bought a brand new car before. I love my new 2015 Forester and will also be servicing it at the dealership. I really appreciate the organization and coordination at Donaldson's! More

Made the purchase an easy one From the tone I went in and met with shane the salesman the service was excellent. He was straight forward with the cost of the car. He kept in consta From the tone I went in and met with shane the salesman the service was excellent. He was straight forward with the cost of the car. He kept in constant communication with me throughout the whole process. Would do business with again. Could not be happier with the service and the car More

Very friendly and thorough service I had a great experience purchasing our new Outback from Donaldson's. From start to finish, they kept everything simple and straightforward. Unlike an I had a great experience purchasing our new Outback from Donaldson's. From start to finish, they kept everything simple and straightforward. Unlike any car dealership I've been to in the past, the showroom is very calm. The salespersons were never pushy or aggressive. Very friendly and thorough. More

2015 Outback My family has been purchasing cars from Donaldsons for the last 20+ years. We've never had a bad experience with their sales staff, or felt pressured, My family has been purchasing cars from Donaldsons for the last 20+ years. We've never had a bad experience with their sales staff, or felt pressured, duped, or in any way dissatisfied. I went onto the Subaru side to buy my first car recently and wasn't even able to tell that the salesman, Dave, worked there (and I mean that in a good way). He seemed so laid back that I thought he was another customer looking at the same car. Although he did take down my contact information at the end of my test drive, he didn't follow up excessively or bother me in any way. When the time came to purchase the car he offered a very fair price beneath the MSRP (in line with what I expected after heading to TrueCar). We didn't have to go back and forth more than once or twice. No real haggling or feeling like they were holding back from giving me a good deal. More

Friendly and accommodating ! Greg was wonderful and friendly. He went above and beyond what we expected. We would recommend him to anyone looking for a new SUV or car!! Greg was wonderful and friendly. He went above and beyond what we expected. We would recommend him to anyone looking for a new SUV or car!! More

New Car Purchase It was a pleasure doing business with John. He posses detailed product knowledge and goes the extra mile to deliver exceptional customer service. I wo It was a pleasure doing business with John. He posses detailed product knowledge and goes the extra mile to deliver exceptional customer service. I would buy another car from John without hesitation. More

2015 Outback I started my search for a new vehicle through Consumer's Reports and TRUECar. I selected the Subaru dealership closest to my home, but they did not h I started my search for a new vehicle through Consumer's Reports and TRUECar. I selected the Subaru dealership closest to my home, but they did not have what I wanted and advised me that it would take about 10 weeks to order a vehicle. I visited Donaldsons and although they did not have what I wanted they were able to install some of the accessories that I did want. Dave Clark was great...he wasn't pushy, answered all of my questions ,and addressed my concerns - even after I purchased the vehicle. Dave's knowledge of the vehicle and its' options was top-notch, and he took time in explaining how everything worked. I had left home with my cell phone, but dropped it in my brother-in-law's car. Dave indicated that I could come back at any time and he would sync my phone with the car...that is excellent service. If there was an option to give 4.5 stars to the "Price", then I would have done that as the total price came to several hundred dollars more than the TRUECar estimate. I would still recommend Donaldsons and highly recommend asking for Dave Clark. More