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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
122 Reviews

122 Reviews of East Hartford Chevrolet - Service Center

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May 25, 2024

Jessica is always helpful and knowledgeable. Makes the process of having my Vehicle serviced much better. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Truong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

East Hartford Chevrolet responded

Thank you for the kind words! We're so lucky to have Jessica on our team. She takes pride in making the service process as smooth as possible. We'll be sure to pass your compliments on to her. Please don't hesitate to ask for Jessica by name next time you bring your vehicle in for servicing.

May 22, 2024

Dealership significantly overfilled my oil and would not own up to the issue. I spend >$5k / year with this dealership and will now go elsewhere. Mistakes happen, but I can not forgive lack of accountabili More

by PACEMARCELLO
Recommend Dealer
No
Employees Worked With
Service Manager is to blame.
May 19, 2024

Great service at Chevy dealership at Hartford. Great service at Chevrolet dealership at Hartford Connecticut More

by ERJON.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I would be more of a customer if you had a shuttle service where you could count on a ride. Ron did an excellent job, but you need a second driver to pick up. The person who answers the service phone More

by ESTROM5
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron the shuttle driver
May 17, 2024

Up selling and overpricing are not what I want to spend my money on. Much better deals with independent repair shops. More

by ctstagesupply@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Great experience at East Hartford Chevrolet. Even though it's a little out of my way I will definitely go back for service More

by shasfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

I have been a customer of this dealership for many years and the service is excellent More

by Archilokuscolubris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Service was friendly and efficient. , no long waits. I have found, however, that the tire pressure was set a bit unevenly and higher than the recommended 38 psi. I’m wondering if I sh More

by sallytaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

Not really happy with the service. I received the vehicle at least twice with incomplete work done with no remorse. More like oh! Originally my truck was misdiagnosed, so called repair More

by VAUGHN.RONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I like Jessica she is the best to work with she always explain everything before they start the job, and I love Mike Nolan he always the one to work on my car and I appreciate that . It’s easy to g More

by GIMARTIN41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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