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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
120 Reviews

120 Reviews of East Hartford Chevrolet - Service Center

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June 19, 2024

Very helpful always have communication fast service and all the services employees have a great attitude! More

by chary5147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Chuck was great! Professional but with a sense of humor. Very happy from start to finish. More

by shelby_cobra_68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Excellent service overall. Especially enjoyed the courtesy driver taking me to and from the dealership. More

by JJMERRICK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Ready to go on vacation spent over 3K on repairs Jessica Montez took excellent care of me and the technician did a super job in a surprisingly short amount of time More

by RECPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Driver made me suffer thru Fox "News" on the car radio both ways. Very aggravating. More

by Rickgdavy
Workmanship
Recommend Dealer
No
Employees Worked With
Jessica Montez
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

The request Ed service was done in the estimated time and the price was expected. More

by DAVID_LATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

I brought my Tahoe in for codes was told I need some module in the bumper but it wouldn’t fix all my problems I would need to pay more for extra diagnostics. When I got my vehicle back 2 days later I ha More

by Ramdomguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Brocuglio
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Horrible experience! !! Bought the vehicle May 8th, check engine light came on same day along with rear axles needing to be replaced…didnt get the vehicle back until June More

by KW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Mierz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in sales said he was a manager when i called About my car but he really wasn’t one.
May 25, 2024

Jessica is always helpful and knowledgeable. Makes the process of having my Vehicle serviced much better. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Truong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

East Hartford Chevrolet responded

Thank you for the kind words! We're so lucky to have Jessica on our team. She takes pride in making the service process as smooth as possible. We'll be sure to pass your compliments on to her. Please don't hesitate to ask for Jessica by name next time you bring your vehicle in for servicing.

May 22, 2024

Dealership significantly overfilled my oil and would not own up to the issue. I spend >$5k / year with this dealership and will now go elsewhere. Mistakes happen, but I can not forgive lack of accountabili More

by PACEMARCELLO
Recommend Dealer
No
Employees Worked With
Service Manager is to blame.
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