East Hartford Chevrolet - Service Center

Most staff very friendly and helpful, possibly add a few more sales people on weekends..no one likes to wait more sales people on weekends..no one likes to wait More

Jessica Montez provided excellent service，with a very friendly and professional attitude. I will be a returning customer. friendly and professional attitude. I will be a returning customer. More

Dealership has always provided great service and accommodations every time I bring my truck there. accommodations every time I bring my truck there. More

Thanks Jessica, for you excellent customer service, is appreciated, I'm 100% recommend east Hartford chevrolet. appreciated, I'm 100% recommend east Hartford chevrolet. More

Helped correct an issue caused by service department when repairs were being done. Very much appreciated. Thanks repairs were being done. Very much appreciated. Thanks More

Service was exceptional. Service writer Frank Mancini went the extra mile to help rectify the issue Service writer Frank Mancini went the extra mile to help rectify the issue More

Always a quick and easy visit and I know it’s going to be done right. Thank you! done right. Thank you! More

Overall it was a great experience. The staff was friendly and personable. They serviced my vehicle quickly. The staff was friendly and personable. They serviced my vehicle quickly. More

Chuck really took care of me during a 4 1/2 months wait for a part. for a part. More

I am writing to express disappointment with my sales and service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthe service experience. Upon picking up my truck, I discovered it had half the recommended amount of DEF, which the salesman claimed was standard. Furthermore, the detailing process was subpar, as stickers, plastics, and mesh were still in place. During my first service, Jessica provided excellent customer service. However, oil was sprayed throughout the engine bay, and the dipstick wasn't fully secured. Jessica acknowledged this wasn't standard practice and apologized when we brought the truck back for inspection and cleaning. This incident wasted two hours of my husband's time and should not have occurred. My disappointment is severe, and and my level of confidence in a Chevy dealer to service my truck is severely lacking. What an expensive lesson learned. More