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East Hartford Chevrolet - Service Center

East Hartford, CT

4.4
119 Reviews

119 Reviews of East Hartford Chevrolet - Service Center

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March 05, 2024

Attitude and the atmosphere is deffinitly better now with the new ownership. Happy to see a differece there. More

by AVSFAN070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

East Hartford Chevrolet responded

Thank you so much for taking the time to share your feedback! We're thrilled to hear that you've noticed a positive change in both attitude and atmosphere since the change in ownership. Creating a welcoming and enjoyable environment for our customers is always a top priority for us, and we're delighted that you're happy with the improvements. We look forward to continuing to serve you and providing you with even better experiences in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your support!

February 28, 2024

Charles keeps me in the loop makes it easy. Just sorry I couldn't use my charge account anymore More

by TOPTC
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Feb 29, 2024 -

East Hartford Chevrolet responded

Thank you for sharing your feedback! We're glad to hear that Charles has been keeping you in the loop and making your experience easy. We understand your disappointment regarding the charge account, and we apologize for any inconvenience this may have caused. We're continuously looking for ways to improve our services, and your feedback is valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out.

February 28, 2024

Good character with excellent client skills Good communication skills , troubleshooting issues all resolved in a few minutes More

by Kabeck102
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Feb 29, 2024 -

East Hartford Chevrolet responded

We appreciate your kind words and are thrilled to hear that you found our team to have good character and excellent client skills. Providing clear communication and efficiently troubleshooting issues are key aspects of our service, and we're delighted that we were able to resolve everything for you in just a few minutes. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future!

February 24, 2024

Very easy and pleasant . Highly recommended Service Center employees very welcoming and great positive energy More

by Philcolello
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Feb 29, 2024 -

East Hartford Chevrolet responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our service center easy and pleasant, and that our employees were welcoming with great positive energy. Providing exceptional service is always our top priority, and your recommendation means a lot to us. We look forward to serving you again in the future!

February 20, 2024

Entire staff treated me better than family. I found my new repair facility. Will definitely return More

by williammierz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Mierz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Wanat
Feb 24, 2024 -

East Hartford Chevrolet responded

We are thrilled to hear about your positive experience with us! At our repair facility, we strive to create a welcoming and supportive environment for all our customers. Treating each individual with care and respect is at the core of our values, and we're delighted that you felt like part of the family during your visit. We're looking forward to welcoming you back for any future repair needs you may have. Thank you for choosing us as your trusted repair facility!

February 16, 2024

Very helpful and clear communications regarding the issue with my truck. I felt like Jessica was personally interested and vested in providing outstanding service support. More

by Pereda.raul
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Feb 19, 2024 -

East Hartford Chevrolet responded

Thank you so much for your kind words! We're delighted to hear that Jessica provided you with exceptional service and made sure your experience with us was positive. At our company, we strive to ensure that every customer feels valued and receives the assistance they need promptly and effectively. We'll make sure to pass along your feedback to Jessica and the rest of our team. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

February 13, 2024

Everything was comfortable the attitudes of everyone was uplifting and my problem was resolved being a walk in. More

by EWG48123
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
Feb 14, 2024 -

East Hartford Chevrolet responded

We're delighted to hear that you had a comfortable and uplifting experience with us! Providing a positive atmosphere and resolving issues promptly is what we strive for with every customer, whether they have an appointment or walk in. Thank you for choosing us, and we're here to assist you anytime you need us in the future.

February 12, 2024

They did what was asked They fixed my car as expected in a timely fashion More

by M_MUIA
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Feb 14, 2024 -

East Hartford Chevrolet responded

Thank you for taking the time to share your feedback! We're thrilled to hear that we met your expectations and were able to fix your car promptly. Providing quality service in a timely manner is our top priority, and we're glad we could deliver on that promise. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your business!

February 09, 2024

Friendly customer service. Clean waiting room Really enjoy working with Jessica Montez. Very knowledgeable. Good listener. She keeps you updated during visit More

by sperrazzak
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
Feb 12, 2024 -

East Hartford Chevrolet responded

Thank you for sharing your positive experience with us! We're especially delighted to hear your kind words about Jessica Montez. Providing excellent customer service and keeping our customers informed are top priorities for us, and it's fantastic to know that Jessica exemplified these qualities during your visit. We'll be sure to pass along your compliments to her.

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