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East Hartford Chevrolet - Service Center
East Hartford, CT
119 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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119 Reviews of East Hartford Chevrolet - Service Center
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April 10, 2024
Very professional, extremely knowledgeable when it came to answering questions in ways i could understand to answering questions in ways i could understand More
by Burtantonette
Verified CustomerEmployees Worked With
April 01, 2024
Very informative and quick Had knowledge on what was being asked for and was able to provide excellent feedback and answers being asked for and was able to provide excellent feedback and answers More
by Lgalarza1117
March 24, 2024
So far so good. No issues as of yet My experience with the dealership has been good No issues as of yet My experience with the dealership has been good More
by ryoun30913
March 23, 2024
This used to be a Gengras Dealership and we’ve purchased vehicles from Gengras as well as had vehicles serviced that we’ve purchased from other dealerships. There has been some concerns the last few service vehicles from Gengras as well as had vehicles serviced that we’ve purchased from other dealerships. There has been some concerns the last few service visits where I wasn’t sure the services we paid for were done. The last service visit it was obvious we were charged for a service that wasn’t done. The cost of the service may not have been that much, but it brings into question whether or not any of the services we’ve paid for have been completed. The response of the service department to charging for services that weren’t rendered was disappointing so I contacted the business office and they haven’t responded to my concerns either. Not sure if this is indicative of how East Hartford Chevrolet service will be, but we won’t be getting our vehicle serviced here anymore and we were looking to purchase the new Chevy Traverse but we won’t be purchasing from East Hartford Chevrolet. More
by Damin Scott
Employees Worked With
March 16, 2024
Jessica M. Is a huge asset to your organization. She is a big reason I'm a repeat customer. Is a huge asset to your organization. She is a big reason I'm a repeat customer. More
by BlueSilverado
March 11, 2024
Very kind and helpful. Explained what needed to be done to my vehicle. Thats all I have for you which should be enough Explained what needed to be done to my vehicle. Thats all I have for you which should be enough More
by PAG4812@GMAIL.COM
March 10, 2024
I was taken in promptly for service. IPad did not initially find all of my past services. It was rectified and service was completely. IPad did not initially find all of my past services. It was rectified and service was completely. More
by Laurieann2019
March 10, 2024
I've been treated well. I wasn't sure how the service would be since the buy out. So far I am pleased. I wasn't sure how the service would be since the buy out. So far I am pleased. More
by SWT1964
March 09, 2024
Helpful, expert advice and very friendly Explained how the Turbo would help prolong the life of my car the Turbo would help prolong the life of my car More
by PAG4812@GMAIL.COM
March 07, 2024
Did not like how before my car was even seen a salesman was calling trying to purchase our vehicle. Also did not appreciate how my car was there for a recall and they were calling trying to sell me other s was calling trying to purchase our vehicle. Also did not appreciate how my car was there for a recall and they were calling trying to sell me other stuff that they said needed to be done that was literally done to the car last month. Or how when we walked in to pick up the car all the salesman rushed over until they heard we were just picking up our car from service. They were like a pack of coyotes More
by Matthewlatournes
