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East Hartford Chevrolet

East Hartford, CT

Overview
Employees
Reviews
Vehicles
4.5
251 Reviews
The team at East Hartford Chevrolet would like to welcome you to our dealership in East Hartford, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near East Hartford, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in East Hartford count on the high-quality vehicles and services found at East Hartford Chevrolet, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions! Visit us at WWW.EastHartfordChevrolet.com
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585 Connecticut Boulevard

East Hartford, CT

06108

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Showing 251 reviews

April 10, 2024

Very professional, extremely knowledgeable when it came to answering questions in ways i could understand More

by Burtantonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

East Hartford Chevrolet responded

Thank you for your kind words! We're thrilled to hear that our team at East Hartford Chevrolet provided you with professional service and addressed your questions in a way that was easy to understand. We strive to ensure that our customers feel confident and informed throughout their experience with us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

April 07, 2024

Excellent sales representatives, service department and Financial Manager that helped with my situation when my car cannot be fixed More

by Kenya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, and Matt
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Apr 15, 2024 -

East Hartford Chevrolet responded

We're grateful for your kind words and glad to hear that our team at East Hartford Chevrolet could assist you during a challenging situation with your car. Providing excellent service, from our sales representatives to our service department and financial manager, is always our priority. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

April 01, 2024

Very informative and quick Had knowledge on what was being asked for and was able to provide excellent feedback and answers More

by Lgalarza1117
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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March 24, 2024

So far so good. No issues as of yet My experience with the dealership has been good More

by ryoun30913
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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Mar 26, 2024 -

East Hartford Chevrolet responded

Thank you for taking the time to share your positive experience with us at East Hartford Chevrolet! We're delighted to hear that everything has been going smoothly for you so far and that you haven't encountered any issues. Providing excellent service and a pleasant dealership experience is our top priority, and we're thrilled that we've been able to meet your expectations. If there's anything else we can do to enhance your experience or assist you further, please don't hesitate to let us know. We appreciate your feedback and look forward to continuing to serve you in the future!

March 23, 2024

This used to be a Gengras Dealership and we’ve purchased vehicles from Gengras as well as had vehicles serviced that we’ve purchased from other dealerships. There has been some concerns the last few service More

by Damin Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Mancini
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

East Hartford Chevrolet responded

We apologize for any inconvenience or frustration you experienced regarding the services rendered during your recent visits. It's disheartening to hear that you felt uncertain about whether the services you paid for were completed to your satisfaction. Rest assured, we take these matters seriously and strive to ensure that all services are performed accurately and transparently. Regarding the issue of being charged for a service that wasn't rendered, we sincerely apologize for this oversight. This is certainly not the level of service we aim to provide, and we are committed to rectifying the situation promptly. Your feedback has been shared with our service department, and we will take immediate steps to address any discrepancies and improve our processes to prevent such occurrences in the future. We understand your disappointment with the response from our service department and business office. Please know that we are actively investigating your concerns and will make every effort to address them promptly and effectively. We value your feedback as it helps us identify areas for improvement and ensures that we continue to deliver the highest quality service to our customers. We regret that your recent experiences have led you to reconsider servicing your vehicle with us or purchasing a new Chevy Traverse from East Hartford Chevrolet. We would welcome the opportunity to discuss your concerns further and work towards resolving any outstanding issues. Please feel free to reach out to us directly so that we can assist you in any way possible. Thank you for bringing these matters to our attention, and we apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we remain committed to earning back your trust and confidence in East Hartford Chevrolet.

March 16, 2024

Jessica M. Is a huge asset to your organization. She is a big reason I'm a repeat customer. More

by BlueSilverado
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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Mar 22, 2024 -

East Hartford Chevrolet responded

Thank you very much for your terrific review! Jessica M. is indeed a tremendous asset to East Hartford Chevrolet. We're thrilled to have her on our team, delivering top-notch service to our valued customers like yourself. It's fantastic to hear that she's a big reason for your repeat business. We're committed to providing exceptional service every step of the way, and we look forward to serving you again in the future. Together, we'll keep making East Hartford Chevrolet the best it can be!

March 11, 2024

Very kind and helpful. Explained what needed to be done to my vehicle. Thats all I have for you which should be enough More

by PAG4812@GMAIL.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mierz
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Mar 11, 2024 -

PAG4812@GMAIL.COM responded

William ( Bill) was very kind and helpful. He explained what needed to be done to my vehicle and approximately how long it would take to do.

March 10, 2024

I've been treated well. I wasn't sure how the service would be since the buy out. So far I am pleased. More

by SWT1964
Recommend Dealer
Yes
Employees Worked With
Jessica Montez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Montez
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March 10, 2024

I was taken in promptly for service. IPad did not initially find all of my past services. It was rectified and service was completely. More

by Laurieann2019
Recommend Dealer
Yes
Employees Worked With
Charles Brocuglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Brocuglio
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March 09, 2024

Helpful, expert advice and very friendly Explained how the Turbo would help prolong the life of my car More

by PAG4812@GMAIL.COM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mierz
Report | Print
Mar 09, 2024 -

East Hartford Chevrolet responded

Thank you for your positive review! We're thrilled to hear that you found our advice helpful and our staff friendly. At our dealership, we strive to provide expert guidance to ensure our customers make informed decisions about their vehicles. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

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