Back

East Dallas Volkswagen - Service Center

Garland, TX

4.9
257 Reviews

257 Reviews of East Dallas Volkswagen - Service Center

Sort by
January 18, 2023

Robert the Service Advisor was great and informative. I felt he went the extra mile updating me 3 times while my vehicle was in for service, all around great experience! More

by zgstyacich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Your employees are very knowledgeable and friendly . I always take my car at Rusty Ra More

by Rose Costa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

Nothing but a top-flight experience here. It’s what keeps us coming back. Rachel leads a very good group of Service Writers who are fair and accurate More

by dbstinecipher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

I have been coming there for years, and this visit was by far the best, and it started from the time I pulled into the service center. Ryley was pleasant, courteous, and made a wonderful, great first impress More

by carol.onuoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Had to go do an update on the Tire Pressure monitoring system on my 2019 Jetta. They are all very nice people working there and very helpful and they take good care of my car every time I am there. The More

by BKaur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryley
November 27, 2022

This dealer has a nice, professional services team who took care customers well. They listen to customers’ needs and get the jobs done in timely manner. More

by Ntu66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2022

Rusty Wallace never disappoints staff is amazing. Everyone is always on point. Very knowledgeable to. More

by 777cin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
November 14, 2022

I have had two significant repairs done here, and so far so good. I've also enjoyed working with these people. More

by ts
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2022

I highly recommend Rusty Wallis VW Dealership. You will get excellent service and become a long term customer whether you are purchasing or servicing your vehicle. More

by starpro66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CameronMiley
November 05, 2022

Rusty Wallis Volkswagen is the best and only place to service any of my Volkswagens! More

by bmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
...
9
...