East Dallas Volkswagen - Service Center

I’ve used this dealer a number of times for service and they are consistently accommodating, professional, courteous, and attentive to my requests. I continue to think they are a value who treats their cu they are consistently accommodating, professional, courteous, and attentive to my requests. I continue to think they are a value who treats their customers with respect. More

The service staff at Rusty Wallis VW is first rate. It took approx 14 months to get the parts needed to complete the repairs on my vehicle, my service rep Rachel kept me updated during the entire time It took approx 14 months to get the parts needed to complete the repairs on my vehicle, my service rep Rachel kept me updated during the entire time. When l brought my vehicle in for the repairs Rachel was there to greet me and the service staff completed the work in a fairly timely manner considering the work load. Rachel was genuinely happy that the repairs were finally completed. More

I have always had a great experience. Very quick service and very friendly people too Very quick service and very friendly people too More

Luke was great to work with. Was from out of town and they made me feel like a priority. Like was super helpful! Was from out of town and they made me feel like a priority. Like was super helpful! More

Great customer service ! Made by experience so easy and answered all questions I had as well as getting information on upcoming services I may need Made by experience so easy and answered all questions I had as well as getting information on upcoming services I may need More

Have been using Rusty Wallis Volkswagen since 2005. They are very professional, very courteous and very pleasant people to deal with.. the waiting room is comfortable and always clean... they are the They are very professional, very courteous and very pleasant people to deal with.. the waiting room is comfortable and always clean... they are the best... Ted Jacobs was very nice and courteous... very pleasant... They all are there More

Always great and honest service! They always complete the work in a timely fashion. Highly recommend !! They always complete the work in a timely fashion. Highly recommend !! More

Great service! Great staff!! Luke and Ryley were awesome! I have 2 VW and wouldn’t go anywhere else for service!! Great staff!! Luke and Ryley were awesome! I have 2 VW and wouldn’t go anywhere else for service!! More

Very prompt when I pulled up and told them why I was there very helpful and professional. Excellent service. there very helpful and professional. Excellent service. More

I bought my car at Rusty Wallis. Always take it there to be serviced. My service rep. was honest!! So appreciated. He really knows the VW brand. Thank you! Always take it there to be serviced. My service rep. was honest!! So appreciated. He really knows the VW brand. Thank you! More