East Dallas Volkswagen - Service Center

Riley Pells went above and beyond on friendly and timely service of my beetle!! explained everything from start to finish!! highly recommend rusty wallis and riley pells!! service of my beetle!! explained everything from start to finish!! highly recommend rusty wallis and riley pells!! More

Excellent service provided by Ryley our service technician! And He kept us posted the whole time technician! And He kept us posted the whole time More

I've brought my VW Golf TDI to Rusty Wallis WV since 2019. I've found the service and parts departments to be excellent. They are very transparent with pricing for parts and service. The service advisor 2019. I've found the service and parts departments to be excellent. They are very transparent with pricing for parts and service. The service advisors take the time to listen to my concerns, inform me if the mechanics find anything unusual during their inspections, let me know what the repair options are with the corresponding prices. While my car is in for maintenance, I love receiving a link to a video with the mechanic's walkthrough of my car's inspection. More

The service department is top notch and your repairs and service are explained well before starting the job. Pricing is reasonable and you know your VW will be treated well by their mechanics. service are explained well before starting the job. Pricing is reasonable and you know your VW will be treated well by their mechanics. More

Outstanding service, Reliable and courteous staffs, friendly, speak well etc. I like the atmosphere there and most of all I am happy. friendly, speak well etc. I like the atmosphere there and most of all I am happy. More

Great response to customers needs. Respect and courtesy. Very informative, lots of SMILES, which I love. They stick to the time given for the job to be completed.. finally, I enjoy eve Respect and courtesy. Very informative, lots of SMILES, which I love. They stick to the time given for the job to be completed.. finally, I enjoy every one that I come in contact with. Great people. WRJohnson. More

I'm so glad I've moved so close to the Rusty Wallace dealership. After this experience, I am confident that I've found the right dealership for me. I was very well taken care of from the time that I cal dealership. After this experience, I am confident that I've found the right dealership for me. I was very well taken care of from the time that I called, to the time of pick-up. I appreciate the consistent communication and especially the video update. Thank you! More

The video from Brock showing the service he was providing was great and as always Ryley's customer service was top tier and kept us well informed! 👏 Well done! was great and as always Ryley's customer service was top tier and kept us well informed! 👏 Well done! More

Super, great wonderful people . The gentleman made our day with his smile and attitude. Thanks The gentleman made our day with his smile and attitude. Thanks More

I’ve used this dealer a number of times for service and they are consistently accommodating, professional, courteous, and attentive to my requests. I continue to think they are a value who treats their cu they are consistently accommodating, professional, courteous, and attentive to my requests. I continue to think they are a value who treats their customers with respect. More