East Dallas Volkswagen - Service Center

Engine light came on. Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received an air bag recall, but I thought I would schedule another appointment when I picked up my car tomorrow. I was surprised to find the recall was completed when I arrived the next morning. Thanks Rusty Wallis. More

I have been using this dealership for 3 years and the staff are always friendly, helpful, thorough and timely in their service. I especially appreciate the level of communication during times of routine staff are always friendly, helpful, thorough and timely in their service. I especially appreciate the level of communication during times of routine service. More

Amazing Team in the service department, Luke got my tiguan in on a Saturday with a broke timing cover and whole lot of other things, got it fixed and we were on our way home(1500 miles away). tiguan in on a Saturday with a broke timing cover and whole lot of other things, got it fixed and we were on our way home(1500 miles away). More

It's great experience people friendly and no long wait will be back for next service will be back for next service More

The service rep was very knowledgeable and kept me informed on all the problems that occurred. informed on all the problems that occurred. More

Robert was great always get anxious in taking car in Robert made it easy to accomplish Robert made it easy to accomplish More

Yes. Robert is awesome as always. Never fails to deliver, he's great help, great customer service and I highly appreciate that. Thank you. Do miss Rache Robert is awesome as always. Never fails to deliver, he's great help, great customer service and I highly appreciate that. Thank you. Do miss Rachel as well. She was awesome too. More

We had a very pleasant experience with Rusty Wallace Volkswagen dealership service department in Garland, Tx Volkswagen dealership service department in Garland, Tx More

Very friendly staff and fast service! Comfy waiting room. I like the report they provide indicating status of the different systems/areas on the car. Comfy waiting room. I like the report they provide indicating status of the different systems/areas on the car. More