East Dallas Volkswagen - Service Center

Rusty Wallis Volkswagen did a Terrific job on my vehicle. High 5 to the team @t Rusty Willis. To Luke good guy.😊 High 5 to the team @t Rusty Willis. To Luke good guy.😊 More

Everyone has been nice and accommodating. When I had an oil leak after it being fixed and had to return, they were fair and took care of the issue. When I had an oil leak after it being fixed and had to return, they were fair and took care of the issue. More

I took my Tiguan in to get some work done on it. My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It My experience from beginning to end was great! Robert hill took great care of everything and stayed in touch with me throughout the whole process. It was there for about a month, they put me in a loaner no questions asked and he made sure all work was repaired. I will definitely be taking my car back there for any future work. Staff was very friendly as well. Thank you More

Very professional, and knowledgeable about what would be done during the repair. I would recommend the dealership to anyone looking for service. done during the repair. I would recommend the dealership to anyone looking for service. More

Service was performed to my expectations, with all issues addressed thoroughly. Our ID.4 was ready and had been washed when we picked up the car. I highly recommend this dealer. addressed thoroughly. Our ID.4 was ready and had been washed when we picked up the car. I highly recommend this dealer. More

Great place for service not only my Passat TDI but all my vehicles. Service writer Luke SHOAF is the best, very knowledgeable, very friendly and on top of his game all the time. He is by far a wonderful se vehicles. Service writer Luke SHOAF is the best, very knowledgeable, very friendly and on top of his game all the time. He is by far a wonderful service writer and go to person for questions and extremely helpful. Luke is an awesome asset for Rusty Wallis VW. A message to his boss or supervisor is not to change a thing!!! Luke is awesome to work with and he always takes care of me and my vehicles. More

Everything went well as their usual service that I'm grateful and thankful for! I'm glad I always stop by, thanks again! grateful and thankful for! I'm glad I always stop by, thanks again! More

Outstanding service department from start till finish. Great attitudes and down south friendliness. Did exactly what they said they would do and with pride in there service. Great attitudes and down south friendliness. Did exactly what they said they would do and with pride in there service. More

Luke Shoaf, my service coordinator was very responsive, courtesy and respectful...we love Rusty Wallis and will ONLY use them for our VW's!! courtesy and respectful...we love Rusty Wallis and will ONLY use them for our VW's!! More

Always treated kindly. I like Being kept informed of progress by text. Appreciate transportation as needed. I like Being kept informed of progress by text. Appreciate transportation as needed. More