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East Dallas Volkswagen - Service Center

Garland, TX

4.9
257 Reviews

257 Reviews of East Dallas Volkswagen - Service Center

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September 13, 2021

My experience was made unique and tailored to my Financial need. Salesman remembered my name and show himself as a professional. He embodied the rusty Wallis Logan. More

by TYRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dani Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
September 13, 2021

Such a professional staff. The service writers/managers always greet you with a smile. All work is fully explained prior to being completed. We feel like a valued customer More

by Jkmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Jkmcgee responded

Rusty Wallis Volkswagen Sep 13, 2021 Jkmcgee "Such a professional staff. The service writers/managers..." Such a professional staff. The service writers/managers always greet you with a smile. All work is fully explained prior to being completed. We feel like a valued customer

September 10, 2021

Excellent costumers service, very knowledge personal and very friendly! All in time! I would highly recommend rusty Wallis Volkswagen! Will have my car for service from now on every time at this place! More

by Dirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
September 08, 2021

Great customer service and very quick to get my car looked at. Handles issues with complete professionalism. Would definitely go back to have all of Vdubs worked on. More

by Aggiedad77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose guerro
September 04, 2021

Rusty Wallis Volkswagen gained a new customer in their service department. Great customer service, friendly service techs and cashier, and clean location. Will be returning. More

by WQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Miley
September 03, 2021

Great service. I loved the video review of my vehicles condition. They did exactly what I needed. Prompt and friendly. Very good experience. Thank you. More

by clsummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2021

Aug 30, 2021 was here for a software update for the emission system. they are all very nice there.. Rachel was very professional and pleasant. More

by BKaur
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

If you want a service advisor who is professional, helpful, and friendly choose Rusty Wallis Volkswagen and ask for Rachel. The service TECHS are great!! - Shawn More

by sw2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2021

Extremely professional and down to earth at the same time. Will definitely make them my dealer. More

by piclsa08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wasn't my guy
August 28, 2021

Excelente service Joseph helped us with our problems there so friendly More

by Pantojanoe1974
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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