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East Dallas Volkswagen - Service Center

Garland, TX

4.9
257 Reviews

257 Reviews of East Dallas Volkswagen - Service Center

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October 13, 2021

With the challenge of Covid causing a longer than normal service turn around they did a great job keeping me updated.They assisted me with a rental car which is also a challenge these days. Staff is more th More

by Beetle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
October 12, 2021

Excellent dealership. Professional staff. Car was taken care of. Everything I neeowas handled professionally and promptly. I was informed about price and what had been done More

by Ringo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Ringo responded

Have always been pleased with the service department. My car needs are always met. The staff are professional and knowledgeable. Everyone is friendly. Love this dealership.

October 05, 2021

Luke Shoaf was professional, courteous and 100% on point. He delivered on his commitments (called to provide service updates as promised; ensured my car was ready/pulled up and waiting when I arrived at the More

by Dfromny92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
October 02, 2021

R W V W is the best for every one’s v w hands down More

by bmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

This is a great dealership for service! Kind and quick and I will return in the future. More

by Lscheve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Really continue Rachel Anderson's customer service. She is the reason we want to forever do business with Rusty Wallis. More

by Sedric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Great service and ready within the timeframe we were estimated. I loved having my car washed and vacuumed as well. Complimentary. Great job and we are very happy. More

by gonzo4459
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Been customer for 9 years, what else can i say..,keep up the good works. More

by rr_pineda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

My experience was very good. Employees were very courteous and professional. The dealership was also very clean. More

by dgtyson1305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Went in for a ecm update. My sales rep Harrison assisted me right away. Took my car back to service. Make sure I was comfortable. Everything went smooth. Best visit ever. Thank you!! More

by eg6joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison
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