East Dallas Volkswagen - Service Center

Luke and Aaron and the whole Rusty Wallis VW team are great!!! I like to see employees show their pride and knowledge and in turn are allowed the freedoms from management to treat employees as family as great!!! I like to see employees show their pride and knowledge and in turn are allowed the freedoms from management to treat employees as family as well as customers. Every one goes to the inth degree to help one another. That means customers and fellow employees. Employees are allowed to go outside the box and do the un-ordinary!! That is what makes a great team!! It shows up with customers and employee to employee. I have never been disappointed with Service or purchases from parts or new car purchases. Great Team !! More

Everyone was extremely friendly and kept me informed on how things were going. I really liked the video the mechanic send to show what was wrong with my vehicle. how things were going. I really liked the video the mechanic send to show what was wrong with my vehicle. More

With the challenge of Covid causing a longer than normal service turn around they did a great job keeping me updated.They assisted me with a rental car which is also a challenge these days. Staff is more th service turn around they did a great job keeping me updated.They assisted me with a rental car which is also a challenge these days. Staff is more than willing to help you! More

Luke Shoaf was professional, courteous and 100% on point. He delivered on his commitments (called to provide service updates as promised; ensured my car was ready/pulled up and waiting when I arrived at the He delivered on his commitments (called to provide service updates as promised; ensured my car was ready/pulled up and waiting when I arrived at the completion of repairs) and was very direct/knowledgeable about the entire scope of repairs during the transaction. As a first time customer, I was very impressed at the level of efficiency and ease associated with this process. Hats off to Luke for making the experience favorable; I will certainly come back again. More

R W V W is the best for every one’s v w hands down More

This is a great dealership for service! Kind and quick and I will return in the future. and I will return in the future. More

Really continue Rachel Anderson's customer service. She is the reason we want to forever do business with Rusty Wallis. is the reason we want to forever do business with Rusty Wallis. More

Great service and ready within the timeframe we were estimated. I loved having my car washed and vacuumed as well. Complimentary. Great job and we are very happy. estimated. I loved having my car washed and vacuumed as well. Complimentary. Great job and we are very happy. More

Been customer for 9 years, what else can i say..,keep up the good works. the good works. More