East Dallas Volkswagen - Service Center

The associates were very kind and helpful and The associates were very kind and helpful and professional with my car thank you for a job well done. The associates were very kind and helpful and professional with my car thank you for a job well done. More

Great experience every time. DJ Ahmed in the service department is excellent. I would recommend to everyone. department is excellent. I would recommend to everyone. More

I have been a Rusty Wallis VW customer since 2003. On my latest visit I appreciated that they evaluated my service needs quickly and kept me informed throughout the visit. Thank you latest visit I appreciated that they evaluated my service needs quickly and kept me informed throughout the visit. Thank you More

Warranty work was done quickly and got complementary rides home and back to the dealership when my car was ready. rides home and back to the dealership when my car was ready. More

Excellent service department with knowledgeable staff. Always keeps me updated. Highly recommend this dealership to everyone. Always keeps me updated. Highly recommend this dealership to everyone. More

Excellent service, friendly professional staff from the minute you drive into the shop during your wait wich is minimal to they say Good bye! Love this place minute you drive into the shop during your wait wich is minimal to they say Good bye! Love this place More

Service was professionally done with excellent communication and flexibility to serve my needs. Would recommend. communication and flexibility to serve my needs. Would recommend. More

Service team is great! Aaron and team work hard for their customers. Sales team not so much. Bait and switch. Received buy back email so I asked for appraisal. Salesman and Sales manager would not their customers. Sales team not so much. Bait and switch. Received buy back email so I asked for appraisal. Salesman and Sales manager would not commit to a final amount. Excuse is that the market fluctuates to much. Couldn't offer top dollar. As a customer that's not my problem with the buy back. I'm sure it's not a problem for the sales team charging top dollar when selling despite the market fluctuations. Won't buy another car from RW. To bad to because the service team is great and I'm in the market for a SUV. More

The dealership is very professional and courteous and always completes work to our satisfaction and on time always completes work to our satisfaction and on time More

The staff is really pleasant and friendly. It was my first time there and I now plan to continue using them as my service provider. first time there and I now plan to continue using them as my service provider. More