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East Dallas Volkswagen - Service Center

Garland, TX

4.9
257 Reviews

257 Reviews of East Dallas Volkswagen - Service Center

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March 09, 2022

The consultant was very helpful and did everything to help get my car ready to go. Great job by all involved! More

by mlaird1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Djibril
March 07, 2022

Thorough,dependable, but expensive. Overall excellent!Making an appointment ensures your vehicle will be ready in a timely manner because they are busy. More

by krausedvora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Jacobs
March 01, 2022

Was kept updated and in the loop. Car was returned by dealership and they provided me a ride home when I dropped car off. More

by Mtfwolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2022

This is the second time I have taken my car in for service at this dealership and they continue to impress! Great customer service and where able to complete the job in under the amount of time origin More

by Zzieman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2022

Excellent customer service. Very attentive and meets my needs. Drive 30 miles for exceptional care. More

by Csepulveda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Best dealership in the DFW area. Jose and Aaron were extremely helps and went above and beyond. Customer for life. More

by unityindesign
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José
February 21, 2022

They listened to me and are very accommodating and professional. I like how they treated me, Rachel my service advisor was awesome. More

by Pichou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2022

I was able to get my Tiguan serviced quickly - my oil change was completed within an hour. Price was reasonable. More

by Eric H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
February 16, 2022

Service Advisor, DJ Ahmed is the only advisor I will bring my car to! He is the best! More

by Gglingreece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Ahmed
February 15, 2022

I receive excellent service each time from Rusty Wallis Volkswagen. DJ Ahmed is the Service Advisor and is truly the best and I would recommend him as the Service Advisor for your car. He is extremely prof More

by gerald.whitfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

gerald.whitfield responded

Rusty Wallis Volkswagen Feb 15, 2022 gerald.whitfield I receive excellent service each time from Rusty Wallis Volkswagen. DJ Ahmed is the Service Advisor and is truly the best and I would recommend him as the Service Advisor for your car. He is extremely professional and knowledgeable about my car. He advised me concerning the repairs needed as well as the things that were fine and did not require service at that time. Throughout the service of my car, he kept me inform. Also, each time I visit he ask how I am doing as well as my family. G. Whitfield (Rowlett, Texas)

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