East Dallas Volkswagen - Service Center

Staff professional and polite. Kept me updated on status of repairs. Completed work in time frame I was told. Kept me updated on status of repairs. Completed work in time frame I was told. More

World class service provided by Aaron Allison and her team at Rusty Wallis VW. Typically, service at dealerships can turn into a nightmare. But NOT service at Rusty wallis VW. The service departm team at Rusty Wallis VW. Typically, service at dealerships can turn into a nightmare. But NOT service at Rusty wallis VW. The service department is led by Aaron Allison. She truly cares about her customers and goes above and beyond for them. Each one of my visits at Rusty Wallis VW whether routine maintenance or other concerns has always been pleasant. My service tech was Brock. He is very professional, courteous, and knowledgeable. I would highly recommend Rusty Wallis VW service department under Aaron Allison’s leadership. More

Staff members were very professional,honored their word,same day service 7am-2pm,record time! am a happy customer🤣 word,same day service 7am-2pm,record time! am a happy customer🤣 More

Always excellent service delivered correctly. No need for redo's. Preferred dealership because of the service & personnel. No need for redo's. Preferred dealership because of the service & personnel. More

Got me in at my desired appointment Everything was easy, everyone was friendly. Thank you Rusty Wallis. easy, everyone was friendly. Thank you Rusty Wallis. More

From the beginning until done Friendly, Great service,very Experienced.Done on time. Good care given. service,very Experienced.Done on time. Good care given. More

Very accommodating and helpful that's the way business should be done couldn't been more grateful. should be done couldn't been more grateful. More

Everyone is always helpful and friendly. I love that my car is cleaned when I pick it up. I love that my car is cleaned when I pick it up. More

Always super courteous and I love that they definitely give you the price up front. There's never any unexpected price gouging. What they say is exactly what you pay. And they're quick to find problems an give you the price up front. There's never any unexpected price gouging. What they say is exactly what you pay. And they're quick to find problems and let you know what needs to be done to fix it! More

Excellent service attention to details and taking care of customer needs. Whole team delivers the goods. Highly recommend customer needs. Whole team delivers the goods. Highly recommend More