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East Dallas Volkswagen - Service Center

Garland, TX

4.9
257 Reviews

257 Reviews of East Dallas Volkswagen - Service Center

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June 16, 2022

As has been the case for many years now, the service department is always prompt, courteous and helpful in its efforts to provide quality service a nd repairs. This is a major factor in my decision to c More

by tkburksrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Allison
June 14, 2022

I had to get my two fans replaced cool car sounds great Yeah Jose Aaron More

by DStyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose advisor Helpful Aaron she is service manager 5.stars
June 14, 2022

Great customer service and efficient, Rachel Anderson is a great service advisor, will definitely go back for service on my VW. More

by Trevor Chetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

The employees are courteous -“par, excellence. ” The complex is clean. The waiting area is comfortable . More

by meregalado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Gutiérrez
June 02, 2022

Hope, joy, exciting. Washing the car, help The coolant. You are there emergency over there car. DJ is wonder More

by judy.croll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wonderful
May 30, 2022

Great great wonderful. Thank you for a wonderful experience. I will be back when more service is required. More

by Eric.tatum19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Rachel was phenomenal in assisting me with my payments and payment options. Also, she was very transparent and communicated with me with additional information when need! More

by 1timirahigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

Clean. Prompt. Professional. On time. I always get great care leading to having my business for thirty years More

by Ellis8370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Yost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022

Good afternoon, excellent guidance/assistance and service by Ted and VW team, thank you very much! More

by Antonio Soriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison and Ted
May 05, 2022

Staff professional and polite. Kept me updated on status of repairs. Completed work in time frame I was told. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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