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East Dallas Volkswagen - Service Center

Garland, TX

4.9
257 Reviews

257 Reviews of East Dallas Volkswagen - Service Center

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October 31, 2022

Rachel provide timely update and professional assistance while my care was getting service under warranty More

by alexanderperaltamd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2022

Eli was helpful and went above and beyond working with my extended warranty company. My car was fixed in a timely manner. More

by suscortes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli
October 13, 2022

Ted was a great service advisor. He went above and beyond. I only bring my car to be serviced at this location. More

by HunterJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted/Theodore
September 30, 2022

Great customer experience and mechanic will return Rachel and cashier very polite and helpful service More

by ccharrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2022

Great place to get your Volkswagen serviced and kept maintained! I'm proud and honored to have dealt with them as long as I have... Thanks again! More

by Kenyonrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marsha Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose gonzales
September 04, 2022

What a team, now these people know what customer service, customer satisfaction, and meeting all my expectations is all about.... AND they get it right the first time! Kudos to Aaron, Rachel & Master Tech More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2022

Everyone was very professional and efficient. It was a good visit. I'm glad I chose them to service my Jetta. More

by prhawkins.pr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2022

Rusty Wallis VW in Garland is excellent! Professional, friendly, thorough, great communication and timely during my service visit. I have used this service department many times and am alway More

by tarrbabyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver and receptionist
August 18, 2022

Great service department. Very professional and attentive to the customers needs. In these times of uncertainty, it is a pleasure knowing you have someplace to take your vehic More

by 33jfls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ
August 10, 2022

Rachel is amazing went beyond to help me and answered all my questions. Staff is incredibly nice and polite. I will come back in the future to get my car fixed. I recommend. Thanks Rachel and Rusty Wallis VW More

by evasquez1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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