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East Dallas Volkswagen

Garland, TX

4.9
749 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at East Dallas Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 749 reviews

June 29, 2023

Good personal service. Friendly personnel. Better phone system needed. One-button dial-by-name routing. Direct phone extensions (direct numbers). More

by Craig Townsend
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Shoaf
June 27, 2023

Rusty Wallis dealership is a very customer oriented dealership. The service reps keep you posted with progress reports on the work being done, as well as, sending a mechanics video of an overall inspec More

by jf.ls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke (Service Advisor)
June 24, 2023

Excellent customer service! The work done on my car took care of all issues. Overall a great experience! More

by katekober
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Miley and Francisco
June 23, 2023

NO ISSUES what so ever, everyone was super nice! Robert Hill is one if the best service advisors I have dealt with. Top notch customer service!!! Very happy! More

by pamcake430
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Hill
June 22, 2023

Riley Pells was helpful, friendly, professional, & Thorough. He took the time to explain everything, gave us status updates, & we felt like we were in good hands. More

by jennriffic
Workmanship
Recommend Dealer
Yes
Employees Worked With
Riley Pells
June 19, 2023

Prompt, friendly service with post-purchase follow-up call to make sure all was good. Stoney was terrific! More

by Scott M
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stoney Lingo
June 18, 2023

Excellent service, very helpful guest and friendly . Best part was my warranty cover the total cos More

by licor1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2023

Great place to buy cars and very honest people. Best auto dealer in the metroplex More

by Gralva
Recommend Dealer
Yes
Employees Worked With
Hector Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Wallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty
June 16, 2023

Riley Pells went above and beyond on friendly and timely service of my beetle!! explained everything from start to finish!! highly recommend rusty wallis and riley pells!! More

by kkmitchem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Pells
June 15, 2023

The dealership was good and the salesman Billy was very helpful in the process. We didn’t want to go back and forth on the price and we didn’t have to the process quick. More

by Mossgman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Smith
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