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East Dallas Volkswagen

Garland, TX

4.9
749 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at East Dallas Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 749 reviews

November 21, 2023

Always treated kindly. I like Being kept informed of progress by text. Appreciate transportation as needed. More

by Jd.ahrens
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Engine light came on. Went to dealership for service. Need new gas cap, and a general inspection just for coming in. I mentioned to Cameron, my service advisor, I received More

by jf.ls
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Recommend Dealer
Yes
Employees Worked With
Cameron (service advisor)
November 04, 2023

I have been using this dealership for 3 years and the staff are always friendly, helpful, thorough and timely in their service. I especially appreciate the level of communication during times of routine More

by tarrbabyc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Amazing Team in the service department, Luke got my tiguan in on a Saturday with a broke timing cover and whole lot of other things, got it fixed and we were on our way home(1500 miles away). More

by lynettevines7
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Yes
Employees Worked With
Luke Shoaf
October 26, 2023

It's great experience people friendly and no long wait will be back for next service More

by Murga
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Recommend Dealer
Yes
Employees Worked With
Robert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2023

The service rep was very knowledgeable and kept me informed on all the problems that occurred. More

by rodneyallensmith73
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Recommend Dealer
Yes
Employees Worked With
Luke Shoaf
October 09, 2023

I had a great experience with my purchase. After calling to verify availability of the vehicle I wanted. I scheduled an appointment and was greeted right away when I arrived. The vehicle was b More

by snook_rob
Sales Price Transparency
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Yes
Employees Worked With
Josh in sales was outstanding
October 09, 2023

Robert was great always get anxious in taking car in Robert made it easy to accomplish More

by ggott727
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Recommend Dealer
Yes
Employees Worked With
Robert *****
September 28, 2023

Yes. Robert is awesome as always. Never fails to deliver, he's great help, great customer service and I highly appreciate that. Thank you. Do miss Rache More

by artemiopuente
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hill
September 20, 2023

Rachel and Luke are the reason I keep coming back to Rusty Wallis VW. They treat me like family. They are always true to their word. That is huge!! Thank you for always making my experience a great one More

by patricia.s.estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

patricia.s.estrada responded

I love this VW dealership..

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