East Dallas Volkswagen

This dealership stole 3 grand from me and left my car un drivable and has ignored me for a year. NEVER go here. I bought a car in May of LAST YEAR and payed 3 grand extra for it to be plated and registered. drivable and has ignored me for a year. NEVER go here. I bought a car in May of LAST YEAR and payed 3 grand extra for it to be plated and registered. In this amount of time they have responded to about every 30th email or phone call. My car I was excited to have hasn’t been able to be enjoyed or driven most of the time because they stole my $3000 and never sent me plates for the car. Everyone at this dealership know that they screwed me over so they have all been instructed not to answer when I call or email. I have never in my 30 years on this planet worked with a more Shiesty dark or evil company in my life. They have absolutely zero human compassion. I have hired a lawyer and now have to spend even more of my money suing them for their carelessness. More

Stay away. I took my car here the 2nd time cause they didn't fix it correctly the first time. Kept my car waaaaay to long each time and the cost although at a dealership was high, but to be expected. B didn't fix it correctly the first time. Kept my car waaaaay to long each time and the cost although at a dealership was high, but to be expected. Beware. They seem nice, but don't get caught up. Please remember that there are other places to go, and though it may be an inconvenience its worth it to get better service. More

I don’t expect mechanical issues on cars after 6 hours of leaving the lot. I also do not expect new cars to have dents. But things happen and it’s the way it’s handled that matter most to me. The attitude wa leaving the lot. I also do not expect new cars to have dents. But things happen and it’s the way it’s handled that matter most to me. The attitude was almost like this is just normal business. Let’s see if they do any better with the dent. Perhaps I should have gotten a clue when they could not get my name or address correct on paperwork. I should have recognized the lack of attention to detail at that moment. More

Jannet, was very patient throughout the sales process. Took the time to listen to our needs, matched the 2 cars we needed to our lifestyle and budget, helped us with getting our wheels black coated, made Took the time to listen to our needs, matched the 2 cars we needed to our lifestyle and budget, helped us with getting our wheels black coated, made the wife and family happy! Just an Amazing Service! thank you Jannet! :) More

Hector is one of the best handsman on the job . He made all seem really seamless. I appreciate his effort in putting us through the terms and conditions necessary to buy the car. Thanks Hector. all seem really seamless. I appreciate his effort in putting us through the terms and conditions necessary to buy the car. Thanks Hector. More

Respectful timely service. Hector Calix was very cordial and not pushy. The extras such as fixing scratches, waxing, and free oil change are much appreciated. and not pushy. The extras such as fixing scratches, waxing, and free oil change are much appreciated. More

It was a pleasure having Hector as my salesman. There was no pressure to purchase, no stress added in the least. He was straightforward, respectful, told me what needed to be said, not what one may think I w no pressure to purchase, no stress added in the least. He was straightforward, respectful, told me what needed to be said, not what one may think I wanted to hear. He gave me all of the facts and allowed me to make the decision that was best for me. When I needed to seek additional counsel and advise,,he distanced himself which allowed be the time to make a well thought out decision which resulted in the purchase of my new car. I would definitely refer those who may be interested in purchasing a new VW to Hector Calix. More

Good deal and great customer service! Jannet and the gang found us the perfect car and made us a great deal. We live about 45 minutes away so she even drove it to our house. After all that Jannet and the gang found us the perfect car and made us a great deal. We live about 45 minutes away so she even drove it to our house. After all that we noticed a small chip in the windshield and they had someone come to us and replace the windshield at no cost. I couldn’t be more satisfied! More

Best service I ever had on dealer services Hector, very respectful man, understands the people needs and knows the job. Xelent job.helpfull, honest, has a really, really patients.I definitely Hector, very respectful man, understands the people needs and knows the job. Xelent job.helpfull, honest, has a really, really patients.I definitely will recommend Hetor to my friends, family and others. More

Great price and efficient experience Once we decided on the vehicle, the overall process for negotiating amounts and completing the paperwork was the fastest experience I ever had. I was Once we decided on the vehicle, the overall process for negotiating amounts and completing the paperwork was the fastest experience I ever had. I was impressed at the efficiency, and it was helpful because my wife and I had another appointment to meet. More