East Dallas Volkswagen

DJ was my service advisor, he did an outstanding job. Explained everything and he was very accurate on the amount of time he stated that the car was going to be ready. Great Job DJ and Thank you for your Explained everything and he was very accurate on the amount of time he stated that the car was going to be ready. Great Job DJ and Thank you for your attention. More

Friendly staff allowed me to drop my car off and drove me home. Would use again home. Would use again More

Great team here! Bryan was the best I've seen in a long time! He was not pushy and was concerned about getting me the best deal. time! He was not pushy and was concerned about getting me the best deal. More

Luke and Aaron and the whole Rusty Wallis VW team are great!!! I like to see employees show their pride and knowledge and in turn are allowed the freedoms from management to treat employees as family as great!!! I like to see employees show their pride and knowledge and in turn are allowed the freedoms from management to treat employees as family as well as customers. Every one goes to the inth degree to help one another. That means customers and fellow employees. Employees are allowed to go outside the box and do the un-ordinary!! That is what makes a great team!! It shows up with customers and employee to employee. I have never been disappointed with Service or purchases from parts or new car purchases. Great Team !! More

I had previously leased a car from Rusty Wallis, with a much less satisfactory experience in 2017. In August of 2021, however, I could not have had a better experience. Stony, the salesman, was kind, fri much less satisfactory experience in 2017. In August of 2021, however, I could not have had a better experience. Stony, the salesman, was kind, friendly, professional, and extremely helpful. Additionally, Cameron in the Service Department was especially courteous and helpful. I would definitely recommend this Volkswagen dealership to others. More

Everyone was extremely friendly and kept me informed on how things were going. I really liked the video the mechanic send to show what was wrong with my vehicle. how things were going. I really liked the video the mechanic send to show what was wrong with my vehicle. More

With the challenge of Covid causing a longer than normal service turn around they did a great job keeping me updated.They assisted me with a rental car which is also a challenge these days. Staff is more th service turn around they did a great job keeping me updated.They assisted me with a rental car which is also a challenge these days. Staff is more than willing to help you! More

This dealership was great work with. They made the car buying experience a pleasure, they quick and very courteous and stress free. Kenneth and Ronald were great guys to work with! buying experience a pleasure, they quick and very courteous and stress free. Kenneth and Ronald were great guys to work with! More

Luke Shoaf was professional, courteous and 100% on point. He delivered on his commitments (called to provide service updates as promised; ensured my car was ready/pulled up and waiting when I arrived at the He delivered on his commitments (called to provide service updates as promised; ensured my car was ready/pulled up and waiting when I arrived at the completion of repairs) and was very direct/knowledgeable about the entire scope of repairs during the transaction. As a first time customer, I was very impressed at the level of efficiency and ease associated with this process. Hats off to Luke for making the experience favorable; I will certainly come back again. More