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East Dallas Volkswagen
Garland, TX
746 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at East Dallas Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 746 reviews
January 27, 2022
I have been a Rusty Wallis VW customer since 2003. On my latest visit I appreciated that they evaluated my service needs quickly and kept me informed throughout the visit. Thank you latest visit I appreciated that they evaluated my service needs quickly and kept me informed throughout the visit. Thank you More
by Torena
Employees Worked With
Luke Shoaf
January 20, 2022
Excellent service department with knowledgeable staff. Always keeps me updated. Highly recommend this dealership to everyone. Always keeps me updated. Highly recommend this dealership to everyone. More
by LIN
January 18, 2022
Excellent service, friendly professional staff from the minute you drive into the shop during your wait wich is minimal to they say Good bye! Love this place minute you drive into the shop during your wait wich is minimal to they say Good bye! Love this place More
by sylviagomez2
Employees Worked With
Cameron Miley, Theodore Allen
January 12, 2022
Service team is great! Aaron and team work hard for their customers. Sales team not so much. Bait and switch. Received buy back email so I asked for appraisal. Salesman and Sales manager would not their customers. Sales team not so much. Bait and switch. Received buy back email so I asked for appraisal. Salesman and Sales manager would not commit to a final amount. Excuse is that the market fluctuates to much. Couldn't offer top dollar. As a customer that's not my problem with the buy back. I'm sure it's not a problem for the sales team charging top dollar when selling despite the market fluctuations. Won't buy another car from RW. To bad to because the service team is great and I'm in the market for a SUV. More
by bzp
January 08, 2022
The dealership is very professional and courteous and always completes work to our satisfaction and on time always completes work to our satisfaction and on time More
by shanefelps
January 07, 2022
The staff is really pleasant and friendly. It was my first time there and I now plan to continue using them as my service provider. first time there and I now plan to continue using them as my service provider. More
by Georgepichardo24
Employees Worked With
January 06, 2022
So wonderful to call and be able to speak to live person in house and not just a call center. Also blown away by the way I was greeted by everyone and actually taken to my service manager. Rusty Wallis does in house and not just a call center. Also blown away by the way I was greeted by everyone and actually taken to my service manager. Rusty Wallis does more than just sell you a vehicle, they provide exceptional care after they get your check! More
by Dhschukei
