Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
East Dallas Volkswagen
Garland, TX
748 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com .
Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page.
We look forward to meeting our new friends at East Dallas Volkswagen.
In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 748 reviews
August 10, 2022
Rachel is amazing went beyond to help me and answered all my questions. Staff is incredibly nice and polite. I will come back in the future to get my car fixed. I recommend. Thanks Rachel and Rusty Wallis VW my questions. Staff is incredibly nice and polite. I will come back in the future to get my car fixed. I recommend. Thanks Rachel and Rusty Wallis VW More
by evasquez1975
Employees Worked With
August 10, 2022
Quick turnaround for a factory recall on my 2020 Atlas CrossSport. Great customer customer service. 👍🏼 CrossSport. Great customer customer service. 👍🏼 More
by Ejusrey47
Employees Worked With
August 09, 2022
Great customer service. Professional and quick service. I was treated like a family member . We have 4 cars and I will only take them to Rusty Wallis Volkswagen Professional and quick service. I was treated like a family member . We have 4 cars and I will only take them to Rusty Wallis Volkswagen More
by alexvila
August 05, 2022
Aaron Allison (Service Director), Rachel, and Brock always take care of me and provide me with world-class service. Aaron and her team go above and beyond for me on every visit. I observed othe always take care of me and provide me with world-class service. Aaron and her team go above and beyond for me on every visit. I observed other customer interactions with the service team and customers. Seeing how well the service department takes care of its customers was fantastic. Service centers at dealerships are often customer pain points, but not at Rusty Wallis VW because of how Aaron runs the service center. Thank you, Aaron and team, for another pleasant visit! More
by shobin.paulson
Employees Worked With
Other Employees :
Aaron Allison (Service Director), Brock Payne (Master Tech)
July 30, 2022
I had the unfortunate situation where I hit road debris with my VW. Aaron and DJ took me under their wing and got me back on the road in a timely matter. Thank you so much I will not hesitate coming back with my VW. Aaron and DJ took me under their wing and got me back on the road in a timely matter. Thank you so much I will not hesitate coming back to this service center again! More
by Pmlarson
July 24, 2022
Ted was my service writer and did a great job. My actual bill was a lot less than the estimate. That is rare and good news. My actual bill was a lot less than the estimate. That is rare and good news. More
by Stan
July 13, 2022
DJ and Aaron in the service department are always on top of their game. They treat you like family and always make sure that you are taken care of! I've been coming to y'all for years and recently upgraded of their game. They treat you like family and always make sure that you are taken care of! I've been coming to y'all for years and recently upgraded my ride thanks to Marcel in sales. Amazing staff! More
by Hailekeegan12
June 24, 2022
Great people and management team , no delay , very honest, they make me feel very important honest, they make me feel very important More
by NABIL
Employees Worked With
