East Dallas Volkswagen

Have been using Rusty Wallis Volkswagen since 2005. They are very professional, very courteous and very pleasant people to deal with.. the waiting room is comfortable and always clean... they are the They are very professional, very courteous and very pleasant people to deal with.. the waiting room is comfortable and always clean... they are the best... Ted Jacobs was very nice and courteous... very pleasant... They all are there More

Always great and honest service! They always complete the work in a timely fashion. Highly recommend !! They always complete the work in a timely fashion. Highly recommend !! More

Great service! Great staff!! Luke and Ryley were awesome! I have 2 VW and wouldn’t go anywhere else for service!! Great staff!! Luke and Ryley were awesome! I have 2 VW and wouldn’t go anywhere else for service!! More

I recently purchased my wife a new Tiguan at Rusty Wallis VW in Garland. I'd have to say it was the best new car purchase experience of my life. Not only was I treated first class but I got an amazing deal t VW in Garland. I'd have to say it was the best new car purchase experience of my life. Not only was I treated first class but I got an amazing deal the car. My salesman Nick also delivered the car to my wife's office as a special surprise for her which just put the whole experience over the top. THANK-YOU RUSTY WALLIS! More

Very prompt when I pulled up and told them why I was there very helpful and professional. Excellent service. there very helpful and professional. Excellent service. More

I bought my car at Rusty Wallis. Always take it there to be serviced. My service rep. was honest!! So appreciated. He really knows the VW brand. Thank you! Always take it there to be serviced. My service rep. was honest!! So appreciated. He really knows the VW brand. Thank you! More

Review details of future repair in detail with cost very helpful and great staff will return helpful and great staff will return More

I love my first experience dealing with Rusty Wallis service department, I love the fact that they will send you a text of what they are doing to your vehicle. service department, I love the fact that they will send you a text of what they are doing to your vehicle. More

Fast service and trustworthy, I've used them for my VW needs for about 12 years now. needs for about 12 years now. More

I had a horrible experience from the time I dropped off my vehicle to pick up. After informing the service department information on what was going on with my vehicle it was in one ear and out the other. T my vehicle to pick up. After informing the service department information on what was going on with my vehicle it was in one ear and out the other. Took several weeks to even get anything going and I ended up having to do all the work my self with the insurance company making sure they received all the documents to even give a quote on repairs. I was never updated on what was happening and constantly had to call the service department. The whole process was extremely frustrating and my car never got fixed and they still tried to get over $500 out of me for diagnostic test I never agreed to with no actual work being done. Worse service I've experienced and I will never bring any of my vehicles here again. If your a women taking your car up there, don't even bother. They won't listen to anything you say even if you have papers to show proof of what your needing fixed. This place is a complete rip off and will scam you like there's no tomorrow. More