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East Dallas Volkswagen

Garland, TX

4.9
748 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at East Dallas Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 748 reviews

April 09, 2023

Always great and honest service! They always complete the work in a timely fashion. Highly recommend !! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Calix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Great service! Great staff!! Luke and Ryley were awesome! I have 2 VW and wouldn’t go anywhere else for service!! More

by alejlo1
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Shoaf
March 29, 2023

I recently purchased my wife a new Tiguan at Rusty Wallis VW in Garland. I'd have to say it was the best new car purchase experience of my life. Not only was I treated first class but I got an amazing deal t More

by Brian Stewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Murillo 5 stars and Edward in finance 5 stars
March 27, 2023

Very prompt when I pulled up and told them why I was there very helpful and professional. Excellent service. More

by Bonny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke and the lady at check out desk.
March 20, 2023

I bought my car at Rusty Wallis. Always take it there to be serviced. My service rep. was honest!! So appreciated. He really knows the VW brand. Thank you! More

by martyh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley
March 17, 2023

Review details of future repair in detail with cost very helpful and great staff will return More

by cecewstop e
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

I love my first experience dealing with Rusty Wallis service department, I love the fact that they will send you a text of what they are doing to your vehicle. More

by walterherod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Elazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Fast service and trustworthy, I've used them for my VW needs for about 12 years now. More

by Carlo Falco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Hill
March 01, 2023

I had a horrible experience from the time I dropped off my vehicle to pick up. After informing the service department information on what was going on with my vehicle it was in one ear and out the other. T More

by Tiffany_31890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert and Service Manager
March 01, 2023

Rusty Wallis is the best dealer that I have had the pleasure of working with. They always treat me special and today was no different. Rachel called me back immediately and got me scheduled to come in More

by ejbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Pells
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