East Carolina Chrysler Dodge Jeep Ram

I purchased a 2021 Jeep Compass from Cherry Smith. She was very helpful and professional. She talked me through the entire process and kept me in the loop about what was going on while waiting. She made s was very helpful and professional. She talked me through the entire process and kept me in the loop about what was going on while waiting. She made sure i left completely satisfied and even helped me set up apps/Bluetooth etc for my vehicle before leaving. I definitely would recommend and will be telling friends/family about her. Thank you Cherry! More

Staff was easy to work with. Salesperson Steve Rogers was great! Everyone went out of the way to make it an enjoyable experience. Great place to purchase a vehicle. great! Everyone went out of the way to make it an enjoyable experience. Great place to purchase a vehicle. More

Great customer service, sale man made us feel right at home. Great information on the vehicle we purchased from the dealer. Great fincinal on new vehicles home. Great information on the vehicle we purchased from the dealer. Great fincinal on new vehicles More

He did a marvelous job!! He was informative and he made me feel at ease!!! I would definitely recommend him to other prospects! Great Great job!!! me feel at ease!!! I would definitely recommend him to other prospects! Great Great job!!! More

They were very accommodating to our schedule. We have a one year old and our salesman, Taylor, allowed us to keep the van for most of the day so my husband and I could look at it and not interfere with her one year old and our salesman, Taylor, allowed us to keep the van for most of the day so my husband and I could look at it and not interfere with her naps! (As parents, this is a huge help!) Taylor and his manager also worked very hard to get us the best deal on our new pacifica! Highly recommend working with them! More

I am almost 70 years old and have purchased many vehicles in my life. Kendric is the best salesman I have ever worked with. If I were to ever meet someone interested in buying a vehicle that your dealership in my life. Kendric is the best salesman I have ever worked with. If I were to ever meet someone interested in buying a vehicle that your dealership sales, I would recommend they work with him. Very professional and courteous More

George Willis and his staff were very professional and easy to work with. Up front pricing which made the purchase even easier. I would recommend The East Carolina Automotive Group to anyone looking a new easy to work with. Up front pricing which made the purchase even easier. I would recommend The East Carolina Automotive Group to anyone looking a new or used car. Thank you for a very pleasant car buying experience. More

Awesome experience no pressure very friendly made buying easy my salesman Mr Lee went above and beyond .would recommend TJ Lee he was very knowledgeable and courteous easy my salesman Mr Lee went above and beyond .would recommend TJ Lee he was very knowledgeable and courteous More

Upon entering the dealership we were greeted warmly. We had an appointment with Kendrick. He was honest, friendly and humble. We got a fair trade for my SUV and bought a 2020! had an appointment with Kendrick. He was honest, friendly and humble. We got a fair trade for my SUV and bought a 2020! More

Do not ever get your diesel serviced here and therefore buy one here. I own a fleet of diesels and will never spend another dollar at this dealership. I had a strange noise coming from my 2016 Cummins with buy one here. I own a fleet of diesels and will never spend another dollar at this dealership. I had a strange noise coming from my 2016 Cummins with 80k miles on it. Took it in, paid the $250 for diagnostics, and was told the turbo was bad. They of course quoted there $7000-$10000 for replacement and decided to do it myself since it’s an easy job. Bought a new turbo and installed it, and same noise occurred. Took it back to the dealership with hopes that the VGT actuator needed calibration where I paid another $350 for calibration, coolant and labor. After getting it back and them fully knowing why It was there in the first place, it had a check engine light, a gallon low on coolant and was still making the same noise when I picked it up. Of course this wasn’t relayed to me before I picked it up. Realizing this dealership was a waste of time and money I went home and did some research and called around. Within an hour I found the problem was an exhaust leak on the egr. In another hour I got the $40 gasket from another dealer and installed it myself in 30 mins and boom fixed. Meaning they made me spend thousands to fix a $40 gasket. Do not ever get your diesel serviced here. Which would also correlate to not buying one here so it has to get serviced here. I own a transport company and I’d rather spend the money to tow my stuff to Raleigh than get it worked on here. I hope I can save y’all some time and money before wasting it here. More