East Carolina Chrysler Dodge Jeep Ram

The guy that help me great 👍 Whenever I get other I hope still be there Sorry I forgot his name but will remember his face hope still be there Sorry I forgot his name but will remember his face More

Reshawn is the best salesman we have ever dealt with. Micheal the finance manager was very knowledgeable and helpful explaining the different the warranty options. Overall all a delightful purchase expe Micheal the finance manager was very knowledgeable and helpful explaining the different the warranty options. Overall all a delightful purchase experience. Definitely would recommend. More

Very professional and knowledgeable staff, Bobby was a pleasure to work with and I am very happy with with the deal I made. pleasure to work with and I am very happy with with the deal I made. More

Everyone there were so accommodating and friendly. All willing to help and answer all questions. All willing to help and answer all questions. More

I Ha a Great Experience While Buying A New Challenger Today. My Sales Lady Named Deanna Was Pleasant To Be Around & Went Over The Top To Help Me With My Decision. The 2- Managers That Were Overseeing Thi Today. My Sales Lady Named Deanna Was Pleasant To Be Around & Went Over The Top To Help Me With My Decision. The 2- Managers That Were Overseeing This Deal Were Straight Up With Whatever We Discussed. This Dealership Beat 2- Other Dealers By Far With This Transaction. Just To Say I Am a Happy Customer. More

Buyer beware, the dealership practices, devious pricing practices. The salesman quoted me a price and an interest rate and when I return to purchase the vehicle, I was quoted a higher price and a higher in practices. The salesman quoted me a price and an interest rate and when I return to purchase the vehicle, I was quoted a higher price and a higher interest rate, when I reminded him of the price he gave me in the interest rate he tried to gaslight me, but I had texted it to someone and showed him the text. The sales manager adjusted the price, but raised the interest rate and informed me that unless I was paying full price, I couldn’t have the lower interest rate, But he made up for the reduced price by adding over $4000 worth of Garbage fees and asked for expenses in the contract price. He was so busy using his right hand to get me focused on the monthly payment that the left-hand was adding all these fees to the contract , Only after I informed him the monthly payment was not an issue. Did we focus on the purchase price which forced him to remove the $4000 worth of Garbage fees and bring The price down Where it was supposed to be. During this entire negotiation, I should have walked out at that point, because I was gaslighted and complemented on Being “sharp “ , A person buying a vehicle from this dealership should not have to be sharp, an honest dealership would not be tacking on the kind of fees they tack on, it was truly Devious pricing practices, Even on the way to financing, the sales manager manager added another $300 on the contract which I had to have removed. I was told I could pick up my vehicle the next day after it was fueled and detailed, it was fueled, but never detailed, and we noticed it had what we learned were defective rims. We were told to come back the next day, and they would take the rims off of a different vehicle and put them on ours, we drove the hour down waited the hour to have the new rims put on only to find out the rims were the same. They either took defective rims off another car, or they never changed out the rims on the original vehicle. We were told they would have to order new rims under the vehicles warranty , it’s been three weeks, and I still haven’t heard anything, but why should I be surprised. What should’ve been in happy occasion is now a nightmare, they titled the vehicle in North Carolina, knowing I was only a part-time residence, and my drivers license was from New York, so I’m unable to drive the vehicle , because you can’t have it insured in North Carolina unless you have a North Carolina drivers license and I can’t have it registered in the state of New York without a title, and I can’t get the title for another three weeks. Shame on you, East Carolina Dodge, for your deceptive pricing practices, for your lack of commitment to ensure you do the job correctly, it seems your last concern is a happy customer. More

Great experience dealing with this group. They do a great job servicing our 21 gladiator. They did a great job with us buying 23 compass. Look forward to keep dealing with them. They do a great job servicing our 21 gladiator. They did a great job with us buying 23 compass. Look forward to keep dealing with them. More

I just had to share my recent shopping experience with you! Bobby, the product specialist, was simply amazing. He knew everything about the item I was eyeing and helped me make an informed decision. Thank you! Bobby, the product specialist, was simply amazing. He knew everything about the item I was eyeing and helped me make an informed decision. Thanks to him, the entire buying process was a breeze. I couldn't be happier with my purchase! More

Brian Rogers my sells person really worked hard to get me a payment I could deal with. Zach also done a great job helping us when we arrived at the dealership. The final person we talked to and signed papers a payment I could deal with. Zach also done a great job helping us when we arrived at the dealership. The final person we talked to and signed papers with was a bit gruff but I think he done an overall good job. I would recommend anyone to do business with them. More

This dealership is on point. ..purchased a 2500 Rebel a Scat Pack Challenger and a Hellcat Jailbreak in 1 month! ..purchased a 2500 Rebel a Scat Pack Challenger and a Hellcat Jailbreak in 1 month! More