East Bay BMW

I purchased an M4 and had the pleasure of working with James. He is professional, kind, and highly knowledgeable! The entire team made the process a breeze. James is a true gem. I drove from Sonoma County James. He is professional, kind, and highly knowledgeable! The entire team made the process a breeze. James is a true gem. I drove from Sonoma County and would not hesitate to make the drive again in the future. Dealership is beautiful as well. Thanks again guys! More

Very good technically, and excellent customer attention. Kept me updated regularly on the work done in my car. Kept me updated regularly on the work done in my car. More

Ben was awesome. Greeted us each visit. We didn't have to find him. Very cordial and communative. Greeted us each visit. We didn't have to find him. Very cordial and communative. More

The service advisor was most helpful. . Z z Z z Z z Z z Z z . Z z Z z Z z Z z Z z More

Excellent service overall! ! Joseph B.’s communication throughout the process was on point and made the experience bright and seamless. ! Joseph B.’s communication throughout the process was on point and made the experience bright and seamless. More

Diana was absolutely outstanding. I used to have a go-to person in the sales department for buying my cars, but unfortunately, they moved on. Fortunately, Diana has more than stepped I used to have a go-to person in the sales department for buying my cars, but unfortunately, they moved on. Fortunately, Diana has more than stepped up to fill that role. She’s a true pleasure to work with—honest, transparent, and incredibly easygoing. As long as Diana is at East Bay BMW, I’ll be buying my cars there. Kudos to the management team for the excellent training and the caliber of professionals you’ve assembled. Every interaction—from the front desk to the parts team, finance department, and Ben in service—was truly five-star. Well done! More

Joseph was very friendly and professional. He clearly understood the problema we were experiencing with our DSC and Stabilization Malfunction and provided a summary of what the diagnostic woul He clearly understood the problema we were experiencing with our DSC and Stabilization Malfunction and provided a summary of what the diagnostic would be. He was great! More

Looking for someone who will treat you as family? Ask for service advisor Bruce Wong. He will recommend and treat you and the services needed with your best interest in mind. Timely and fantastic Ask for service advisor Bruce Wong. He will recommend and treat you and the services needed with your best interest in mind. Timely and fantastic communication all throughout. A++ service. More

Advisor was friendly and straightforwad . Car was delivered before time quoted. Thanks Anthony! Will be back! Car was delivered before time quoted. Thanks Anthony! Will be back! More

Very well appointed dealership who are very easy to deal with. Good inventory and felt like the dealer was really focused on getting me the car I wanted with the best deal. with. Good inventory and felt like the dealer was really focused on getting me the car I wanted with the best deal. More