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East Bay BMW

Pleasanton, CA

4.9
588 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 588 reviews

October 11, 2024

Kavi and Cameron G they are awesome and they helped a lot! Fantastic service here More

by davaarussell1
Recommend Dealer
Yes
Employees Worked With
Kavi gallup
Oct 13, 2024 -

East Bay BMW responded

Davaarussell1, thanks for taking the time to leave a review.

October 11, 2024

Kavi. Was great today. He is so good with technology. Helped me understand my connection issue. More

by davaarussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kavi Sumanasekera
Oct 18, 2024 -

East Bay BMW responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 10, 2024

I was fortunate to have Kier Custodio as my service advisor. He really understands the model of providing great customer service. He goes above and beyond! More

by RobS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Oct 13, 2024 -

East Bay BMW responded

Thank you so much again for your feedback! We hope you have a great day!

October 10, 2024

Mike and Cam were very helpful and answered all my questions very well. Everyone was really nice and I felt good. More

by davaarussell1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stone, Cam Gallup
Oct 13, 2024 -

East Bay BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 10, 2024

Cameron was the best and very helpful with the service he provided! He was greattt and professional More

by davaarussell1
Recommend Dealer
Yes
Employees Worked With
Cameron Gallup
Oct 13, 2024 -

East Bay BMW responded

We hope to be of service to you again in the future. Best wishes, East Bay BMW

October 08, 2024

Amazing experience! From Sales to Finance! I walked out of there feeling very satisfied with the deal and of course, I love my new BMW! More

by pmillard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden Zwetsloot & David Lampkins
Oct 12, 2024 -

East Bay BMW responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 08, 2024

Excellent service. Very helpful. Diana Diaz made our leasing very easy without pressure. She was very helpful for us in selecting the right vehicle. Sean Scott did a More

by lenore42h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Scott, Michael Sutton, Diana Diaz
Oct 12, 2024 -

East Bay BMW responded

Lenore42h, we're glad you had such a wonderful experience with us!

October 07, 2024

Excellent, respectful service and support from introduction to handing over the keys. They were great More

by sj_macd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryll Farillas, Kay Hashemi
Oct 10, 2024 -

East Bay BMW responded

Sj_macd, we're glad you had such a wonderful experience with us!

October 05, 2024

My service advisor, Kier Custodio, provided excellent attention from booking my 320i service through inspection, his “eyes” on any potential needs and urgent/needed service ASAP. He always answers my que More

by michaelfung39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kier Custodio
Oct 12, 2024 -

East Bay BMW responded

If you have any further questions, please give us a call. We're always happy to help!

October 05, 2024

Amir did a great job of listening to our needs, and then helping us select and build the right car! Everyone at the dealership was friendly and helpful. More

by tmassie123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amir Malek
Oct 12, 2024 -

East Bay BMW responded

Tmassie123, we are glad we could help!

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