East Bay BMW

Kaylen Simon was super helpful and informative. He ultimately made our decision a lot easier prior to coming in. He ultimately made our decision a lot easier prior to coming in. More

I leased 2 Lexus vehicles from Hendricks in the past so when the Service was due on my new BMW i4 I took it to their East Bay BMW shop. At 7am I was meet by a smile and handshake from Geoff who made the en when the Service was due on my new BMW i4 I took it to their East Bay BMW shop. At 7am I was meet by a smile and handshake from Geoff who made the entire experience a true pleasure! They sent me a video of the walkthrough and service which was cool and informative and washed the car as well. You can tell they treat their employees well because I saw Geoff going the extra mile for other guests arriving with joy, he loves his job (it gets kinda busy around 10am) Pro Tip: book your service early it’s like 7am it’s super peaceful :) More

Very helpful and accommodating. Great communication with timely updates. My service coordinator Myriam Flores is awesome. Great communication with timely updates. My service coordinator Myriam Flores is awesome. More

I had a terrific experience with Alex and East Bay BMW. He was awesome and the service was extremely smooth. He was awesome and the service was extremely smooth. More

East Bay BMW is always courteous and professional, especially my service advisor Amit. He’s the best! especially my service advisor Amit. He’s the best! More

East Bay BMW is always so accommodating and helpful! They get you in and out with quick service! Amit is an amazing Service Advisor and very helpful! They get you in and out with quick service! Amit is an amazing Service Advisor and very helpful! More

Excellent service provided by Amit Prasad, would come back again if he is the service technician. back again if he is the service technician. More

Enrique was Awesome! I Highly recommend him to everyone. He’s Professional, proficient, polished and very polite. I Highly recommend him to everyone. He’s Professional, proficient, polished and very polite. More

Professional but, can go against the wishes of customers. Very frustrating when you’re the one paying. Very frustrating when you’re the one paying. More

Jonathan Kumar was great to work with, was very professional and had me in out as smoothly as possible professional and had me in out as smoothly as possible More