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East Bay BMW
Pleasanton, CA
682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 682 reviews
May 01, 2019
Excellent Professional and attentive, I liked my experienced, knowledgeable and very polite and pleasant sales associate. Dealer ship looks very clean and o Professional and attentive, I liked my experienced, knowledgeable and very polite and pleasant sales associate. Dealer ship looks very clean and organized. My car was full fueled car washed to the best. Not to mention the free ice cream to make your wait sweet . Thank you all More
by Simone
Employees Worked With
I also appreciate the tech associate, to set my my smartphone and explained the technology system very clearly and patiently ??, Sunny Khan, Kelvin Pun, James Bingham
April 13, 2019
Great service from Jaime Abrego Really good service from Jaime Abrego. He helped us out a lot and even stay after work hours to make sure we were taking care of. We love our Toyota H Really good service from Jaime Abrego. He helped us out a lot and even stay after work hours to make sure we were taking care of. We love our Toyota Highlander. Great service. More
by Wero
Employees Worked With
Jaime Abrego
April 11, 2019
Awesome Excellent customer service Nice and clean sales area Many parking space Sales representative are very pleased and nice . Kelvin the finance manag Excellent customer service Nice and clean sales area Many parking space Sales representative are very pleased and nice . Kelvin the finance manager help me to get what I need. He is the best. More
by J
Employees Worked With
Kelvin pun, Alex Castro
March 30, 2019
A happy customer My third lease with them - couldn't be happier. I was working with Mark Trimbell this time. He placed my satisfaction as his top priority. Process was My third lease with them - couldn't be happier. I was working with Mark Trimbell this time. He placed my satisfaction as his top priority. Process was seamless. I mostly appreciated his transparency. He provided detailed lease worksheet without hassle. Negotiation was a breeze. Thumbs up! More
by aadgit05
Employees Worked With
Mark Trimbell
March 20, 2019
Used 2019 Highlander Mi familia y yo estamos muy contentos dela compra que y simos en TOYOTA Naperville ... muy bonita nuestra Highlander y muy agradecidos con Jaime Abreg Mi familia y yo estamos muy contentos dela compra que y simos en TOYOTA Naperville ... muy bonita nuestra Highlander y muy agradecidos con Jaime Abrego por toda su ayuda excelente persona y todo el personal muy amable , More
by Alejandra1208
Employees Worked With
Jaime Abrego
February 07, 2019
Easy BMW purchase! I traded in my BMW for a newer CPO BMW. Sunny & Kaitlin made it ok ncredibly easy. Great service with me in mind. They were efficient and knowledge I traded in my BMW for a newer CPO BMW. Sunny & Kaitlin made it ok ncredibly easy. Great service with me in mind. They were efficient and knowledgeable. I am so happy to be connected with them for my purchase and now service going forward. More
by Dajones415
Employees Worked With
Jacob & Kaitlin, Sunny Khan, James Bingham
February 04, 2019
End of Lease turn in and Car Purchase Turned in 2016 BMW for end of lease process and purchased a 2018 in less than 2 hours. Outstanding friendly service by Sales and Finance. Turned in 2016 BMW for end of lease process and purchased a 2018 in less than 2 hours. Outstanding friendly service by Sales and Finance. More
by bmy2018
Employees Worked With
Charles Slan, Matthew Allen, Melissa Favello
February 02, 2019
Genius visit Today I visited this dealership. Ernie was very professional and answered all my questions. He listened carefully and the overall experience visiting Today I visited this dealership. Ernie was very professional and answered all my questions. He listened carefully and the overall experience visiting this dealership was great. Thank you! More
by Sol
Employees Worked With
Ernie Lac
February 01, 2019
Ease of buying a car Experienced team, made transaction simple & informative to make the buying process simple & to the point. Sales came in on his day off to make sure t Experienced team, made transaction simple & informative to make the buying process simple & to the point. Sales came in on his day off to make sure that I was taken care of & out the door with my new BMW for my son. Thx! More
by BJX-BMW335i M3
Employees Worked With
Ms. Donna - GM of East Bay BMW, Gregory Angell, Gabe Cabrera
January 30, 2019
Outstanding service on a cold day The sales men gave a really good recommendations,examples and test drives on a freezing day. I didn’t think of buying a car but we ended up getting a The sales men gave a really good recommendations,examples and test drives on a freezing day. I didn’t think of buying a car but we ended up getting a really good deal after some deals but at the end of the day I ended up liking the car! More
by Refugio
Employees Worked With
Edgar Alcantar
