East Bay BMW

Sometimes the star’s align and you got a great rep. Everado, was just that. He was great throughout the whole service. He had detailed notes, followed up with video shots, showing me specifically what Everado, was just that. He was great throughout the whole service. He had detailed notes, followed up with video shots, showing me specifically what was wrong with the car. We evaluated the different service options and then ultimately landed on a game plan moving forward. It was well executed and delivered on time. It was a great experience thanks to Everado and the support team that was also on hand to meet and greet. More

Scheduling and service advisor attention was excellent. The appointment took place as scheduled and the work was completed in a timely manner. The inspection video was quite helpful and informative. The appointment took place as scheduled and the work was completed in a timely manner. The inspection video was quite helpful and informative. More

The team is friendly. They responded my call and questions in a timely manner. Good customer service. They responded my call and questions in a timely manner. Good customer service. More

The Service Advisor, Kier was professional, knowledgeble and effecient. He helped me with all my car concerns. I am really happy with the service he provided. and effecient. He helped me with all my car concerns. I am really happy with the service he provided. More

I recently visited East Bay BMW and needed help inflating my tires. Michaelangelo was incredibly efficient and quickly accessed the situation and ensured all my tires were properly inflated. my tires. Michaelangelo was incredibly efficient and quickly accessed the situation and ensured all my tires were properly inflated. More

Mr Daryll did very good job for me. I learned a lot how to use my car so many functions. . I learned a lot how to use my car so many functions. . More

My first service experience was ok. Tires were overpriced and was not given other options. Tires were overpriced and was not given other options. More

East Bay BMW dealership’s service department team coordinated a 3 hour turnaround for a flat tire. Once I determined the challenge of needing a tow truck, tire availability of matching tires and ins coordinated a 3 hour turnaround for a flat tire. Once I determined the challenge of needing a tow truck, tire availability of matching tires and installation. This was accomplished within 3.5 hours. Truly a team effort! More

Kavi was super helpful! I was a bit clueless with all the functions available but I’m a pro coz of Kavi :) I was a bit clueless with all the functions available but I’m a pro coz of Kavi :) More

Kavi was super helpful and made sure I was all set up. He answered all my questions and was great! He answered all my questions and was great! More