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East Bay BMW
Pleasanton, CA
716 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 716 reviews
December 02, 2020
Calculating alternative wheel and tire sizes for BMW Z4 is not easy, because the car is so sensitive, but Fred Moreno in the Parts Department was up to the task. Once decided, purchase was easy and conveni is not easy, because the car is so sensitive, but Fred Moreno in the Parts Department was up to the task. Once decided, purchase was easy and convenient. Results exceeded my expectations. Highly recommended. More
by EM
Employees Worked With
Fred Moreno II
December 01, 2020
Buying a new BMW from Easy Bay was a pleasant experience. Erik Fall (Internet Sales) was professional, courteous, knowledgeable and respectful. Can't ask for any thing more than that. Erik Fall (Internet Sales) was professional, courteous, knowledgeable and respectful. Can't ask for any thing more than that. More
by RJ
Employees Worked With
Erik Fall
December 01, 2020
Stanley was very patient very calm and very knowledgeable and assist in my fiancé and I very well. We are pleased with my new BMW and assist in my fiancé and I very well. We are pleased with my new BMW More
by nette
Employees Worked With
Matthew Allen, Stanley Varghese, Mohamad Khaleq
November 29, 2020
Definitely THE place to go if you want attentive to detail and excellent customer service. My experience was only with Christopher Phan tho! See him. detail and excellent customer service. My experience was only with Christopher Phan tho! See him. More
by Kayla
Employees Worked With
Chris Phan
November 26, 2020
This was the best service department experience I’ve ever had at any dealership! Customer service here is second to none and I will continue to use only this dealership for anything BMW. Jim the service mana had at any dealership! Customer service here is second to none and I will continue to use only this dealership for anything BMW. Jim the service manager was absolutely awesome as well as Amit my service advisor. Both were extremely helpful with understanding the issues with my car and making sure I understood what was going on. More
by Lucasross06
Employees Worked With
Ezequiel Henriquez, Amit Prasad, James Bingham
October 26, 2020
Great and friendly service really attentive and more then willing to answer all of your questions doubts. I highly recommend getting your car serviced here willing to answer all of your questions doubts. I highly recommend getting your car serviced here More
by Jorgerom8734
Employees Worked With
Alexander Azar
October 20, 2020
My experience here was greatChose them as my dealership My experience here was great Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent cost My experience here was great Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent costumer service and great atmosphere , sale staff name Mark Trimbell helped me work thru the vehicle explained everything i need and good person to help run the process if you ready to want the vehicle. I have no doubt for this place East Bay BMW Thank you ! More
by nhan555
Employees Worked With
Mark Trimbell
October 20, 2020
Excellent Service provided by Geoffrey Murray, right from drop off to pick up. This is my 4th BMW from Fremont dealership. Its great working with Calvin and I am very happy with their service. drop off to pick up. This is my 4th BMW from Fremont dealership. Its great working with Calvin and I am very happy with their service. More
by jobaig
Employees Worked With
Geoff Murrray
