East Bay BMW

A happy customer My third lease with them - couldn't be happier. I was working with Mark Trimbell this time. He placed my satisfaction as his top priority. Process was My third lease with them - couldn't be happier. I was working with Mark Trimbell this time. He placed my satisfaction as his top priority. Process was seamless. I mostly appreciated his transparency. He provided detailed lease worksheet without hassle. Negotiation was a breeze. Thumbs up! More

Used 2019 Highlander Mi familia y yo estamos muy contentos dela compra que y simos en TOYOTA Naperville ... muy bonita nuestra Highlander y muy agradecidos con Jaime Abreg Mi familia y yo estamos muy contentos dela compra que y simos en TOYOTA Naperville ... muy bonita nuestra Highlander y muy agradecidos con Jaime Abrego por toda su ayuda excelente persona y todo el personal muy amable , More

Easy BMW purchase! I traded in my BMW for a newer CPO BMW. Sunny & Kaitlin made it ok ncredibly easy. Great service with me in mind. They were efficient and knowledge I traded in my BMW for a newer CPO BMW. Sunny & Kaitlin made it ok ncredibly easy. Great service with me in mind. They were efficient and knowledgeable. I am so happy to be connected with them for my purchase and now service going forward. More

End of Lease turn in and Car Purchase Turned in 2016 BMW for end of lease process and purchased a 2018 in less than 2 hours. Outstanding friendly service by Sales and Finance. Turned in 2016 BMW for end of lease process and purchased a 2018 in less than 2 hours. Outstanding friendly service by Sales and Finance. More

Genius visit Today I visited this dealership. Ernie was very professional and answered all my questions. He listened carefully and the overall experience visiting Today I visited this dealership. Ernie was very professional and answered all my questions. He listened carefully and the overall experience visiting this dealership was great. Thank you! More

Ease of buying a car Experienced team, made transaction simple & informative to make the buying process simple & to the point. Sales came in on his day off to make sure t Experienced team, made transaction simple & informative to make the buying process simple & to the point. Sales came in on his day off to make sure that I was taken care of & out the door with my new BMW for my son. Thx! More

Outstanding service on a cold day The sales men gave a really good recommendations,examples and test drives on a freezing day. I didn’t think of buying a car but we ended up getting a The sales men gave a really good recommendations,examples and test drives on a freezing day. I didn’t think of buying a car but we ended up getting a really good deal after some deals but at the end of the day I ended up liking the car! More

Good, clean and friendly Got me in and out with warranty work without fanfare and up charging. Even went above and beyond getting a couple things done at mo charge to me... Got me in and out with warranty work without fanfare and up charging. Even went above and beyond getting a couple things done at mo charge to me... More

Rainy Day Visit We arrived on a stormy day to just look at cars for the first time in awhile. Michael was so kind, knowlegeable and helpful. He went out on the lot We arrived on a stormy day to just look at cars for the first time in awhile. Michael was so kind, knowlegeable and helpful. He went out on the lot in the rain and brought various models from storage lots to show us styles and colors. He and a trainee spent 2 plus hours with us even though we were "just looking." Very impressed with the total lack of pressure and eagerness to help. Michael even brought out suitcases to check trunk capacity for us! Unbelievable time spent with the customer who was just looking. Will return and hopefully work with Michael, who is an expert on the technology end for sure! Kathy and Bob Hachman More

Very good experience. Very friendly staff! Very good experience. Friendly staff. Helpful and knowledgeable. The wait was brief. Very efficient and not pushy at all. Will certainly recommend thi Very good experience. Friendly staff. Helpful and knowledgeable. The wait was brief. Very efficient and not pushy at all. Will certainly recommend this place to everyone. More