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East Bay BMW

Pleasanton, CA

4.9
555 Reviews

4350 Rosewood Drive

Pleasanton, CA

94588

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Showing 555 reviews

May 27, 2011

I bought a 2011 BMW X5. This has been my best car buying experience. Blair was friendly, efficient, knowledgable. Throughout the process there weren't any surprises or sudden "changes" - everything Blair pr More

by spetry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blair Robinson, Blair Robinson
February 07, 2011

Excellent customer service. This sales associate was everything to us and then some.Everything he told us was forthcoming.We got the car we actually wanted.The payment we expected as well..We highly rec More

by Sharen loey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Said, Said Abdelaziz
February 06, 2011

Phil was Very friendly,he treated us with respect, Phil did not rush or push us.The dealership had great prices, the negotiation was easy. We ended up purchasing two used cars, a 2004 BMW 330i and a 2007 H More

by snowey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wiltz
January 09, 2011

Phil Wiltz did an awesome job. He never once tried to "sell" us something. He was just focused on trying to identify what we wanted and then find it. Not only did he find us the car we were looking fo More

by kzz4qz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wiltz
December 15, 2010

I have bought the new 5-series, and got the good deal. I'm very satisfied with my purchase and with the service that the dealership provided. Employees were very friendly, I have tested a few cars. Even t More

by askerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anatoly Nesheret, Lohn Wolf
October 28, 2010

I can't help but highly recommend East Bay BMW out in Pleasanton. I live in San Francisco, and have been to many of the BMW dealers around, and it's definitely worth the 30 minute drive to go to East Bay More

by michaelw9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pagano, Christopher Zappia, Joe Pagano
September 14, 2010

I have always been happy with the service I receive at I have always been happy with the service I receive at this dealership. Rich Deeds is the person responsible for me keeping my car six years ago, More

by giraffelover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Jim Burke
March 27, 2010

I attempted to provide business to these folks at least twice, I should have learnt the first time. I will not go into a lot of details for the first instance but this time it was even more insulting. I h More

by zpervez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Rep
July 06, 2009

I have taken my car in three times now for a problem with intermittent starting, at times when I turn the key the car’s electrical goes on but the starter does not crank. Every time I bring it in they find s More

by Danville125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Toby, Justin
December 01, 2008

AAron Ginn - courteous, professional, and polite. Vehicle was purchased from another dealership, but had to go in for an electrical service. The process from beginning to end was smooth - includes p More

by BMWKoito
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Ginn
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