East Bay BMW

This was the best service department experience I’ve ever had at any dealership! Customer service here is second to none and I will continue to use only this dealership for anything BMW. Jim the service mana had at any dealership! Customer service here is second to none and I will continue to use only this dealership for anything BMW. Jim the service manager was absolutely awesome as well as Amit my service advisor. Both were extremely helpful with understanding the issues with my car and making sure I understood what was going on. More

Staff was very pleasant and helpful, especially Mr. Geoff Murray Able to provide me with a loaner while the car was being fixed. Great Job!!! Murray Able to provide me with a loaner while the car was being fixed. Great Job!!! More

Basic brake fluid service. Quick turnaround. No hassle loaner. Bit of a shoddy job on the car wash but that's a perk so no biggie. loaner. Bit of a shoddy job on the car wash but that's a perk so no biggie. More

Great and friendly service really attentive and more then willing to answer all of your questions doubts. I highly recommend getting your car serviced here willing to answer all of your questions doubts. I highly recommend getting your car serviced here More

My experience here was greatChose them as my dealership My experience here was great Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent cost My experience here was great Chose them as my dealership not only because i found the car that i want it, but because they offer you a excellent costumer service and great atmosphere , sale staff name Mark Trimbell helped me work thru the vehicle explained everything i need and good person to help run the process if you ready to want the vehicle. I have no doubt for this place East Bay BMW Thank you ! More

Excellent Service provided by Geoffrey Murray, right from drop off to pick up. This is my 4th BMW from Fremont dealership. Its great working with Calvin and I am very happy with their service. drop off to pick up. This is my 4th BMW from Fremont dealership. Its great working with Calvin and I am very happy with their service. More

Excellent service while I waited. Felt totally safe in the lounge, saw people coming through regularly to clean surfaces and remove trash. Had oil service, brake flush, interior/exterior protectant refre the lounge, saw people coming through regularly to clean surfaces and remove trash. Had oil service, brake flush, interior/exterior protectant refresh completed and took the proactive step of having the battery replaced on my now 5-year old car. More

Nothing but great things to say! Ryan is always great to work and the team at East Bay BMW always goes the extra mile to satisfy the customer. work and the team at East Bay BMW always goes the extra mile to satisfy the customer. More