East Bay BMW

Ryan Moayer and Dan Arrienda make East Bay BMW great! Ryan is my Service Advisor and he took care of my car really good. Need a maintenance and all well done, reports good and my car really clean. He ke Ryan is my Service Advisor and he took care of my car really good. Need a maintenance and all well done, reports good and my car really clean. He kept me updated and the communication timely! Thank you for a great experience. Also, Dan Arrienda has been making my customer experience at East BMW for years! Always a friendly smile and extends great service! Thanks, Dan! More

Dan Fox was great - made the experience very efficient and was very professional throughout. Even though we didn’t go with him for my wife’s vehicle, he remained extremely professional and was amazing whe and was very professional throughout. Even though we didn’t go with him for my wife’s vehicle, he remained extremely professional and was amazing when we came back in for my car. More

Painless I enjoyed the process...didn't feel any sales pressure to buy now or else. I found exactly what I was looking for, at the price I wanted to pay. I enjoyed the process...didn't feel any sales pressure to buy now or else. I found exactly what I was looking for, at the price I wanted to pay. More

⭐⭐⭐⭐⭐ Service was excellent! After inquiring online about SUV options, we received a call within minutes from Mark Trimbell who was calm, cool and collected answering every question confidently while making SUV options, we received a call within minutes from Mark Trimbell who was calm, cool and collected answering every question confidently while making the entire experience meaningful. His patience and demeanor impressed me. He engaged with my daughter and wife ensuring they felt comfortable and at ease. Mark was a gentlemen opening all doors for my family and offering something to drink. It was between a 2020 GLC Mercedes and X1 BMW 4WD after visiting Audi and Lexus as well. Mark was made well aware that I liked the Mercedes and my wife was for the BMW. Regardless, he didn't sell us on why BMW was better yet he let the product speak for itself and listened to what we liked and didn't showing us the options available and searched for inventory that met 100% of our wish list. Not pushy at all. Very different experience than what I've been use to. Per my request, he had reserved a parking spot for my trade-in next to my potential future car to do some side by side comparison and testing. Mark was very accommodating and well prepared for our visits as we kept email communication. To top it off, he ensured we had a "Welcome" sign with our names on it for the reserved parking spot next to our potential future SUV. With all the rebates, discounts, matching Carmaxx trade in value and doing a bit of negotiation, he was able to get us a killer deal checking just about every box of criteria wanted. We made 3 trips before signing a 3 year lease. Highly recommend East Bay BMW and be sure to ask for Mark. It'll be worth it! More

Awesome sales team! The sales team at BMW Pleasanton was wonderful to work with! They were professional and very patient in letting me take the time I needed to make dec The sales team at BMW Pleasanton was wonderful to work with! They were professional and very patient in letting me take the time I needed to make decisions that were best for me. They were helpful, knowledgeable, and made the overall experience run smoothly. More

Excellent Day at a Dealership Jesus was knowledgable and listened to all my needs and concerns. He ensured we had a great buying experience and made our entire visit pleasant. I Jesus was knowledgable and listened to all my needs and concerns. He ensured we had a great buying experience and made our entire visit pleasant. I found 2 cars I was interested in and he was patient and helpful while I went through my decision process. At no time did I feel pressured to buy or make a hasty decision. Steven continued the tone of the experience and made going through finance quick and easy. This has been my go-to dealership for years and this buying experience was even better than all the rest! More

Great experience It was super easy working with Sunil Sharma at the East Bay dealership and getting the car model I wanted. Very professional and solid team at Eastbay It was super easy working with Sunil Sharma at the East Bay dealership and getting the car model I wanted. Very professional and solid team at Eastbay will make your car buying easy and with variety of choices of available BMW models. I recommend them to anyone looking for a good car and a good deal! More

Superb Buying Experience Jesus Martinez was great and answered every question asked. Very nice and knowledgeable. I will refer my friends. Jesus went above and beyond in mak Jesus Martinez was great and answered every question asked. Very nice and knowledgeable. I will refer my friends. Jesus went above and beyond in making sure our buying experience was great. More

Mike in sales was awesome! My buying experience was so great because I had Mike to help me! So completely happy! He went above and beyond..... I will refer him to everybody I kn My buying experience was so great because I had Mike to help me! So completely happy! He went above and beyond..... I will refer him to everybody I know looking for a BMW! More

Above and beyond Our salesman went above and beyond what most of the sales people we encountered while shopping for our new BMW. The only reason we came back to this Our salesman went above and beyond what most of the sales people we encountered while shopping for our new BMW. The only reason we came back to this dealership was because of our salesman, he definitely got the most car for our money and made us feel it was a priority for him to find us the exact car we wanted and he did just that and even a bit more. I would recommend him to any of our friends and family. More