East Bay BMW
Pleasanton, CA
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Just wanted to thank Mark Trimbell the sales associate for acting so professional throughout the Entire process of our purchase of BMW 330i. He was extremely helpful in explaining to us all advantages of for acting so professional throughout the Entire process of our purchase of BMW 330i. He was extremely helpful in explaining to us all advantages of many type vehicles and helped us with the entire process in making best decision suitable for our needs. Thank you Mark. Will come to you again for our next purchases. More
Excellent experience - very professional from arrival to closure and a very fair price. Jason was very professional and great to work with. He explained every part of the progress. closure and a very fair price. Jason was very professional and great to work with. He explained every part of the progress. More
The service department are a bunch of incompetent crooks. Avoid at all costs. I took my car in for a flat tire and they screwed up the entire alignment and frame. The worst service I have ever had ... hand d Avoid at all costs. I took my car in for a flat tire and they screwed up the entire alignment and frame. The worst service I have ever had ... hand down. More
Had a really wonderful Experience yesterday at Pleasanton BMW. I met with Jia Hao & Jeremy Clay and both of them were completely professional and super easy going. I really like their friendly approach.....I BMW. I met with Jia Hao & Jeremy Clay and both of them were completely professional and super easy going. I really like their friendly approach.....It was kind of like working with my brothers. They had some great advice, they were able to answer all of my questions and there was absolutely no pressure. I truly felt that they were going to do whatever they could to take care of me and my car needs. I really like this particular dealership they train their staff extremely well and have obviously hired some great individuals. More
Everything regarding this dealership is professional and courteous in my opinion. My sales rep Mike was very patient and knowledgeable helping me find the model that fit my needs and budget. So well in fa courteous in my opinion. My sales rep Mike was very patient and knowledgeable helping me find the model that fit my needs and budget. So well in fact that I purchased the first car he presented. Financing was the next step in which I also give Chris 5 stars as well for his thorough explanations regarding payment terms, options, and coverage. More
Mark was a good salesperson worked with me as a first time buyer. Overall great experience with East Bay BMW. Definitely would recommend finding a car with them. time buyer. Overall great experience with East Bay BMW. Definitely would recommend finding a car with them. More
This is my third BMW it I’m going to get from BMW EastBay. Sunil Sharma was amazing he helped me get a great deal and was very patient with me. This location always has great service and they really EastBay. Sunil Sharma was amazing he helped me get a great deal and was very patient with me. This location always has great service and they really try to give you the best deal. More
We are excited to lease our first BMW, thanks to East Bay BMW! The team made it easy & seamless, esp when shopping with our children! BMW! The team made it easy & seamless, esp when shopping with our children! More
Ezequiel is an amazing service advisor. He has been offering me help for 6 years and always gets things done. He is a very hard working person! offering me help for 6 years and always gets things done. He is a very hard working person! More
I have been servicing my cars at East Bay BMW for a few years now and they always take care of my cars and needs. If you are looking for a service advisor ask for Geoff Murray. years now and they always take care of my cars and needs. If you are looking for a service advisor ask for Geoff Murray. More