East Bay BMW

Went in to grab a part and Fred was very helpful with getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol getting me in and out with the correct part. highly recommended!! Hopefully don’t need to go back for parts again!! Lol More

Quick, efficient, have the parts I needed available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience available. Price could be better Fred was knowledgeable. He offered to bring the parts to my car. Great experience More

X5 xDrive45e Purchase Have the highest praise for Greg and team working with me on my BMW purchase. Patient and professional. Could not be happier with the experience and Have the highest praise for Greg and team working with me on my BMW purchase. Patient and professional. Could not be happier with the experience and vehicle. More

Total Pro's These guys are all business and great at what they do. I have to give a nod to Amit, his professionalism, courtesy and demeanor is an extension of the These guys are all business and great at what they do. I have to give a nod to Amit, his professionalism, courtesy and demeanor is an extension of the BMW brand. Excellent. More

The sales and post sales training on the car were great. No high pressure to buy compared to other dealers. They cleaned the car and filled with gas and electricity! No high pressure to buy compared to other dealers. They cleaned the car and filled with gas and electricity! More

Quick and painless transaction. Thank you to Mark and Michael for the professional help, upfront information with no surprises. I highly recommend this dealership and Mark/Michael. Michael for the professional help, upfront information with no surprises. I highly recommend this dealership and Mark/Michael. More

I went in for a service on July 8, 2020 and both Fred Moreno and Ezequiel Henriquez were extremely helpful and knowledgable. Great customer service! Moreno and Ezequiel Henriquez were extremely helpful and knowledgable. Great customer service! More

Customer Service! The service manager Joshua and Jim always try to rectify issues and keep you happy. I appreciated the fact they both went out the way to ensure prop The service manager Joshua and Jim always try to rectify issues and keep you happy. I appreciated the fact they both went out the way to ensure proper care of my vehicle. They are doing a great job despite not enough workers and staff due to covid -19 etc. However, service is slow and appointment made for pick up of loaner was not taken care of properly. More

Brake fluid Caution light came on for brake fluid. My service advisor, Geoff Murray, had my oil change done as well. Car ready in 90 min....washed , vacuumed, and Caution light came on for brake fluid. My service advisor, Geoff Murray, had my oil change done as well. Car ready in 90 min....washed , vacuumed, and serviced. Great service by dealer and especially my Geoff....he always takes care of me! More

We appreciate the support of Geoff M. (Our service advisor). He’s always courteous & patient. He’s a key reason we use BMW of Pleasanton👍 advisor). He’s always courteous & patient. He’s a key reason we use BMW of Pleasanton👍 More